Channel Development Specialist (Hybrid) at KnowBe4

Clearwater, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Technology, SaaSIndustries

Requirements

Bachelor’s Degree a plus
Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
Experience in Channel development or sales is a plus
Experience with Gmail and Google Docs
Experience with Salesforce preferred
Demonstrates time management and organizational skills
Ability to work collaboratively with teams
Excellent verbal and written communications
Good computer skills
Friendly phone voice
“Pleasantly persistent” as it can take multiple tries to reach a partner rep
Ability to leave an engaging message and sound interested
Must results-oriented with a focus on meeting and exceeding targets

Responsibilities

Engage partner sales reps daily to drive an increase in deal registrations
Educate partner sales reps on the market opportunity and KnowBe4 products by conducting brief demos
Walk partner sales reps through the Partner Portal to leverage the content available for thought leadership and demand gen
Focus on driving cross-sale products to help partners to win their share of customer wallet
Collaborate with partners on their closed-lost opportunities to develop a win-back plan for their customers
Reignite partner sales reps that have been inactive
Maintain clear and consistent communication with channel sales reps including marketing, updates, promotions, etc
Work in close alignment with Channel Account Managers to ensure you are working as a team
Assist in meeting assigned targets for monthly sales volume requirements
Support Channel reps in updating partner discovery detail in Salesforce.com quarterly
Remain up to date on market trends, industry/regional compliance standards and KnowBe4 sales collateral
Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Skills

Key technologies and capabilities for this role

Channel SalesPartner EngagementDeal RegistrationProduct DemosPartner PortalCross-SellingDemand GenerationSales EnablementRelationship Building

Questions & Answers

Common questions about this position

What is the work arrangement for this Channel Development Specialist role?

The role is hybrid, allowing for both remote and in-person work.

What is the salary or compensation for this position?

This information is not specified in the job description.

What qualifications or experience are preferred for this role?

A Bachelor’s Degree, familiarity with IT Security concepts, and experience in channel development or sales are pluses.

What is the company culture like at KnowBe4?

KnowBe4 values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages employees to be themselves, with fun activities like team lunches, trivia, and outings whether remote or in-person.

What makes a strong candidate for the Channel Development Specialist position?

The ideal candidate is persistent with a go-getter personality, passionate about building relationships with partners, loves talking to partners, and is quick to identify opportunities to win.

KnowBe4

Security awareness training and phishing simulations

About KnowBe4

KnowBe4 provides security awareness training and simulated phishing exercises to help organizations combat social engineering threats. Their platform is designed to be easy to use and can be quickly implemented, allowing IT professionals to deploy training programs faster than many competitors. The service includes a variety of training modules and phishing simulations that are accessible through a subscription model. A dedicated Customer Success team supports clients during the onboarding process, ensuring a smooth transition without requiring extra consulting time. The main goal of KnowBe4 is to enhance the security posture of businesses by educating employees about potential cyber threats.

Clearwater, FloridaHeadquarters

2010Year Founded

$390.1MTotal Funding

IPOCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Financial Security - 3.5% 401k Matching, Company-wide Monthly Bonuses Up To $2,000 A Month, Employee Referral Bonuses, Employee Stock Purchase Program

Health and Wellness - Fully Paid Medical Insurance, Vision and Dental Plans, FSA (Flexible Spending Account), Free Gym Benefits Through Classpass, Virtual Yoga Classes, Free Fresh Fruit Delivered Weekly

Vacation, Time Off and Leave - Open Paid Time Off, National Holidays, Fully Paid Military Leave

Continuing Education - Tuition Reimbursement Up To $5,250 A Year, Certification Completion Bonuses Up To $10,000 A Year

Remote Work Options

Supporting Families - 8-weeks Fully Paid Parental and Adoption Leave, Breast Milk Shipping for Traveling Parents, Adoption Assistance, Fertility Assistance, Knowster Parents Employee Resource Group

On-site Life Coach

Risks

Emerging cybersecurity firms with similar AI-driven solutions may erode KnowBe4's market share.

Rapid evolution of AI-generated phishing attacks may outpace KnowBe4's defense capabilities.

Economic downturns could challenge subscription-based revenue models due to budget cuts.

Differentiation

KnowBe4 offers the world's largest security awareness training and simulated phishing platform.

The platform is user-friendly, intuitive, and scalable for busy IT professionals.

KnowBe4's rapid deployment is often twice as fast as competitors' solutions.

Upsides

Increased demand for cybersecurity training due to remote and hybrid work environments.

Growing interest in gamified learning enhances engagement in security awareness programs.

AI integration in cybersecurity tools predicts and prevents phishing attacks effectively.

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