Change Management Manager (Remote) at First American

Santa Ana, California, United States

First American Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Real Estate, Financial ServicesIndustries

Requirements

  • BA/BS in Business Management, Psychology, Communication, or related field
  • MS degree in Business Management, Psychology, Communication, or related field, preferred
  • 8-10 years of experience applying change management, organizational development, or research efforts in an applied setting
  • 3-5 years demonstrated experience in a supervisory or management role
  • Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level
  • PROSCI or CCMP Certification preferred

Responsibilities

  • Develops change management strategies for programs and projects and leads the change management efforts for various initiatives
  • Works effectively with program and project team members to support efforts in managing projects by identifying risks and challenges, working with leadership, managers, and employees to mitigate risks, identify change barriers and devise strategies to overcome the barriers
  • Responsible for planning, developing, and implementing change management deliverables including overall change plan, communication plan, and integration with training plans
  • Creates deliverables in support of change management strategies and oversees the execution of deliverables in line with project plans
  • Analyzes process implications and impacts of change and works with process managers, project managers and key stakeholders to ensure impacts are identified and transition plans are created
  • Ensures appropriate change management practices are effectively utilized throughout the lifecycle to improve execution and delivery of results
  • Ensures alignment of change plan with overall project plan and with other changes impacting the same groups
  • Develops internal relationships with sponsors, business leads, program managers change champions and others impacted by the change to facilitate change effectively
  • Provides guidance and consulting on change management methodologies and practices to team members
  • Provides oversight on various initiatives led by members of the team
  • Monitors stakeholder behaviors and resistance to change during post implementation and identifies strategies to reinforce adoption
  • Creates and implements change plans to build commitment by thoroughly conducting stakeholder and impact analyses and identifying strategies and resources needed to execute change
  • Employs proven methodologies and best practices to ensure consistent and repeatable change management approach is embedded in program(s) and projects
  • Works with key stakeholders to identify change barriers and devise strategies to overcome challenges and maintains effective relationships with stakeholders
  • Other duties may be assigned

Skills

Key technologies and capabilities for this role

Change ManagementStakeholder ManagementCommunication PlanningRisk ManagementProject ManagementTraining IntegrationProcess Analysis

Questions & Answers

Common questions about this position

Is this Change Management Manager position remote?

Yes, the position is remote as indicated by the job title.

What does the role involve in terms of leading change management?

The role involves leading a team to design, develop, and execute change management strategies for programs, projects, and organizational initiatives.

What is the company culture like at First American?

First American has a people-first culture that fosters an inclusive environment where employees feel welcome, supported, and empowered to innovate, earning accolades like the Fortune 100 Best Companies to Work For for ten years.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What makes a strong candidate for this Change Management Manager role?

A strong candidate will have experience leading teams in change management, developing strategies and deliverables like communication and training plans, analyzing impacts, and building relationships with stakeholders to overcome barriers.

First American

Provides title insurance and real estate services

About First American

First American provides title insurance, specialty insurance, and various real estate-related services. Their title insurance protects homebuyers and property owners from potential ownership disputes and financial losses related to real estate transactions. The company offers a platform called myFirstAm®, which allows users to access property information, manage orders, and streamline the closing process from any device. Unlike many competitors, First American has a vast database of property data, with over 5.5 billion document images, making it a leading provider of real estate data solutions. The company's goal is to facilitate smooth real estate transactions while ensuring that clients' investments are protected.

Santa Ana, CaliforniaHeadquarters
1889Year Founded
$800.2MTotal Funding
VENTURE_UNKNOWNCompany Stage
Financial Services, Real EstateIndustries
10,001+Employees

Benefits

401k matching
Health, vision, dental insurance
Professional development

Risks

Data breach allegations could harm First American's reputation and lead to legal issues.
Integration of Mother Lode may face challenges and financial risks.
Dependence on digital transformation poses risks if technology advances rapidly.

Differentiation

First American offers comprehensive title insurance and settlement services nationwide.
The company provides a vast database of over 5.5 billion document images.
First American's digital platform, myFirstAm®, enhances real estate transaction efficiency.

Upsides

Acquisition of Mother Lode expands First American's market share in California.
Docutech purchase boosts First American's digital mortgage revenue by 38%.
Growing fintech trends align with First American's digital transformation strategy.

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