Knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines
Good written and verbal communication skills; good customer service skills
Working knowledge of pharmacy terminology and understanding of insurance plans
Good multi-tasking, organization, attention to detail and problem-solving skills
Ability to prioritize and work in fast paced environment
Physical ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally; stand and walk for extended periods; bend, stoop, twist and turn frequently
Responsibilities
Assist Pharmacy Manager and Pharmacists by accurately and efficiently dispensing prescribed medication and other healthcare products to patients
Receive prescription and refill requests from customers and/or clinics in a professional and courteous manner
Retrieve, count, pour, weigh, mix, pack and/or label products under the direct supervision of a pharmacist
Maintain customer profiles and prepare insurance forms
Operate a cash register as needed and perform all related check-out procedures accurately and in a timely manner
Stock and take inventory of department merchandise and maintain familiarity with all products; notify Pharmacy Manager of supplies/products that need to be ordered
Assist with maintenance and stocking functions in pharmacies with Automation
Assist with properly handling outdated and damaged products per established guidelines
Maintain a clean and well-stocked work area; ensure the department complies with Company standards
Additional responsibilities may be assigned as needed