Category Management Senior Client Lead at dunnhumby

Grand Rapids, Michigan, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Consumer GoodsIndustries

Requirements

Degree in a relevant subject
Proven experience using and applying Category Management tools and methodologies to both retail and/or CPG contexts
Experience in category management approaches in retail and/or manufacturer contexts
Experience of collaborating with retailers and manufacturers in embedding customer insight into existing category management processes
5-7 years of hands-on experience in an insights-based role, encompassing data analysis, recommendation development, and presentation
Strong data analysis skills, and an ability to turn data into insight, into action
Strong communication and storytelling
Effective presentation and audience management skills
Consultative approach to selling, identifying needs, and selling appropriate solutions
Passionate about shopper insights and putting the customer at the center of decisions
Build excellent relationships and collaborate with stakeholders in the client’s office 2-3 times a week, as well as establish trust and become a true strategic partner
Great collaboration with colleagues
Commitment, collaboration, attention to detail, skilled storytelling, and an enthusiasm for relationship building

Responsibilities

Champion the implementation of Customer/Shopper First practices; translating strategy into tangible recommendations and actions that improve the shopping experience, and in turn grow dunnhumby’s impact
Apply expertise to develop category management strategy, category assortment and layout optimization and real/near-time sales analysis, allowing clients to make better strategic and tactical decisions concerning product assortment and merchandising
Act as the dunnhumby expert in Category Management for assigned clients while collaborating with colleagues
Advance category management initiatives, leading insights application & enablement within category strategy, assortment, and price & promotions

Skills

Key technologies and capabilities for this role

Category ManagementClient LeadershipAssortment OptimizationLayout OptimizationSales AnalysisPrice PromotionsInsights EnablementStorytellingMerchandisingCustomer First Practices

Questions & Answers

Common questions about this position

What experience level is required for this role?

The position requires 5-7 years of hands-on experience in an insights-based role, encompassing data analysis, recommendation development, and presentation.

What are the key skills needed for the Category Management Senior Client Lead position?

Key skills include proven experience using Category Management tools and methodologies in retail/CPG, strong data analysis skills to turn data into insight and action, strong communication and storytelling, and effective presentation skills.

Is this a remote role, or does it require office presence?

The role requires building relationships by collaborating with stakeholders in the client’s office 2-3 times a week.

What is the company culture like at dunnhumby?

The culture emphasizes putting the Customer First, working with world-class and passionate people using innovative techniques, collaborating with super-smart colleagues who challenge and rewrite the rules, and values commitment, collaboration, attention to detail, skilled storytelling, and relationship building.

What makes a strong candidate for this position?

A strong candidate has a degree in a relevant subject, 5-7 years of insights-based experience in category management for retail/CPG, passion for shopper insights, strong data analysis and storytelling skills, and a consultative approach with proven relationship-building abilities.

dunnhumby

Customer data analytics for retail optimization

About dunnhumby

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Its services include media solutions, customer insights, and personalized marketing strategies, which help clients improve customer engagement and sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven insights.

London, United KingdomHeadquarters

1989Year Founded

BUYOUT_LBOCompany Stage

Data & Analytics, Consulting, Venture Capital, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Flexible Work Hours

Unlimited Paid Time Off

Remote Work Options

Risks

Departure of key media team member may disrupt dunnhumby's media strategy.

Challenges in integrating startups with enterprises could misalign innovation goals.

Data privacy concerns may arise from partnerships, affecting client trust.

Differentiation

dunnhumby leverages AI to optimize product selection and inventory management.

The company offers a unique Competitive Threat Evaluator for strategic market insights.

dunnhumby partners with startups through its Retail Innovation Network to drive retail tech.

Upsides

Real-time data analytics partnerships enhance dunnhumby's market adaptability.

AI-powered tools position dunnhumby as a leader in competitive retail analysis.

The Retail Innovation Network fosters collaboration, boosting innovation in retail technology.

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