Category Management Senior Client Lead at dunnhumby

Grand Rapids, Michigan, United States

dunnhumby Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Consumer GoodsIndustries

Requirements

  • Degree in a relevant subject
  • Proven experience using and applying Category Management tools and methodologies to both retail and/or CPG contexts
  • Experience in category management approaches in retail and/or manufacturer contexts
  • Experience of collaborating with retailers and manufacturers in embedding customer insight into existing category management processes
  • 5-7 years of hands-on experience in an insights-based role, encompassing data analysis, recommendation development, and presentation
  • Strong data analysis skills, and an ability to turn data into insight, into action
  • Strong communication and storytelling
  • Effective presentation and audience management skills
  • Consultative approach to selling, identifying needs, and selling appropriate solutions
  • Passionate about shopper insights and putting the customer at the center of decisions
  • Build excellent relationships and collaborate with stakeholders in the client’s office 2-3 times a week, as well as establish trust and become a true strategic partner
  • Great collaboration with colleagues
  • Commitment, collaboration, attention to detail, skilled storytelling, and an enthusiasm for relationship building

Responsibilities

  • Champion the implementation of Customer/Shopper First practices; translating strategy into tangible recommendations and actions that improve the shopping experience, and in turn grow dunnhumby’s impact
  • Apply expertise to develop category management strategy, category assortment and layout optimization and real/near-time sales analysis, allowing clients to make better strategic and tactical decisions concerning product assortment and merchandising
  • Act as the dunnhumby expert in Category Management for assigned clients while collaborating with colleagues
  • Advance category management initiatives, leading insights application & enablement within category strategy, assortment, and price & promotions

Skills

Category Management
Client Leadership
Assortment Optimization
Layout Optimization
Sales Analysis
Price Promotions
Insights Enablement
Storytelling
Merchandising
Customer First Practices

dunnhumby

Customer data analytics for retail optimization

About dunnhumby

dunnhumby specializes in Customer Data Science, focusing on enhancing customer experiences for retailers and brands through data analysis. The company uses advanced analytics to interpret customer behavior, preferences, and trends, which allows clients to implement targeted marketing campaigns. Instead of storing personal data, dunnhumby analyzes data using unique identifiers from browsers and devices to maintain privacy. Its services include media solutions, customer insights, and personalized marketing strategies, which help clients improve customer engagement and sales. Additionally, dunnhumby Ventures invests in early-stage retail technology startups, ensuring the company remains at the forefront of retail innovation. The main goal of dunnhumby is to empower businesses to create better customer experiences through data-driven insights.

London, United KingdomHeadquarters
1989Year Founded
BUYOUT_LBOCompany Stage
Data & Analytics, Consulting, Venture Capital, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Flexible Work Hours
Unlimited Paid Time Off
Remote Work Options

Risks

Departure of key media team member may disrupt dunnhumby's media strategy.
Challenges in integrating startups with enterprises could misalign innovation goals.
Data privacy concerns may arise from partnerships, affecting client trust.

Differentiation

dunnhumby leverages AI to optimize product selection and inventory management.
The company offers a unique Competitive Threat Evaluator for strategic market insights.
dunnhumby partners with startups through its Retail Innovation Network to drive retail tech.

Upsides

Real-time data analytics partnerships enhance dunnhumby's market adaptability.
AI-powered tools position dunnhumby as a leader in competitive retail analysis.
The Retail Innovation Network fosters collaboration, boosting innovation in retail technology.

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