Cashier - Forex Operations (Instarem India Pvt. Ltd.) at Nium

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Foreign ExchangeIndustries

Requirements

A graduate degree or equivalent required. A degree in Finance, Commerce, or related field is preferred
Previous experience of minimum 1-2 years as a cashier, teller, or in cash-handling environment, with exposure to forex or banking operations preferred
Excellent numerical accuracy and attention to detail in cash transactions
Strong customer service and communication skills; ability to explain rates, procedures, and resolve queries professionally
Basic computer proficiency and familiarity with fintech or remittance software, MS Office/Excel for transaction logging
Knowledge of forex products, exchange rate dynamics, KYC/AML procedures, and regulatory compliance frameworks
High integrity, trustworthiness, and ability to handle large cash volumes

Responsibilities

Execute foreign currency transactions accurately—including purchasing and selling forex—based on real-time rates
Issue prepaid travel cards and process AD-II and INMT remittance requests, ensuring adherence to documentation standards
Validate authenticity of banknotes using manual inspection, UV detectors, or currency-counting machines
Maintain accurate cash balances at start/end of each shift; perform daily reconciliation of tills, forex inventory, and receipts
Handle cash safely, deposit excess floats as per procedure, and report any discrepancies immediately
Greet and assist customers, guide them through forex products, rates, and required documentation
Provide accurate information on services; resolve complaints professionally and escalate when needed
Upsell-related products—e.g. travel insurance, forex cards, remittance services—to enhance customer value and branch revenue
Perform KYC checks and verify documents before processing transactions; enforce internal policies and RBI guidelines
Adhere to AML/CFT policies; identify and report suspicious activities or attempted fraud promptly
Record all transactions accurately in the company’s forex software (e.g. EON); ensure data integrity and timely updates
Assist in preparing daily cash/reporting sheets, participate in internal audits and branch inventory counts
Coordinate with branch manager and back-office teams to resolve anomalies, replenish currency stock, and ensure operational efficiency

Skills

Key technologies and capabilities for this role

Forex TransactionsCurrency ExchangeRemittancesPrepaid Travel CardsKYCAMLRBI ComplianceCustomer ServiceCash Handling

Questions & Answers

Common questions about this position

What is the employment type for this Cashier role?

This is a full-time position.

Is this Cashier position remote or office-based?

This information is not specified in the job description.

What key skills are needed for the Cashier - Forex Operations role?

Key skills include accurately processing foreign exchange transactions, performing KYC/AML checks, handling cash reconciliation, using forex software like EON, and providing high standards of customer service.

What is the company culture like at Instarem/Nium?

The company focuses on making international payments easy, affordable, quick, and reliable, with an emphasis on compliance, customer service, and innovation in cross-border money movement.

What makes a strong candidate for this Cashier position?

A strong candidate excels in accurate forex transaction processing, strict adherence to RBI guidelines and KYC/AML compliance, cash handling with reconciliation skills, customer service including upselling, and proficiency with forex software.

Nium

Global platform for real-time payments

About Nium

Nium provides real-time payment solutions that enable businesses to send and receive funds instantly, manage foreign exchange transactions, and prevent fraud. Its platform, powered by a proprietary API, allows banks, fintech companies, and money service businesses to integrate services for efficient cross-border money movement. Nium stands out by offering competitive foreign exchange rates and solutions for corporate purchasing and travel payments. The company's goal is to streamline financial transactions for businesses globally while charging fees for its services.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$305.4MTotal Funding

SERIES_ECompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Hybrid Work Options

Paid Vacation

Performance Bonus

Stock Options

Professional Development Budget

Mental Health Support

Risks

Increased competition from Loop and EQ Bank's multi-currency Global Visa Card.

Regulatory challenges in diverse African markets could impact partnership with Ecobank.

Technological integration issues may arise with Partior's blockchain-based payment system.

Differentiation

Nium offers real-time cross-border payments, enhancing speed and efficiency for businesses.

The company provides a proprietary API for seamless integration into existing business systems.

Nium's platform supports multiple payment schemes, including Visa, Mastercard, and Diners Club.

Upsides

Partnership with Ecobank expands Nium's reach to 35 African markets, boosting market presence.

Collaboration with Partior enhances transaction transparency and speed via blockchain technology.

Launch of Diners Club International Card increases flexibility for travel industry customers.

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