Cash Office Associate at SpartanNash

Grand Rapids, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

High school diploma (GED) preferred
One year of retail or related experience preferred
Ability to read, write, comprehend, and interpret documents
Basic mathematical skills
Detail oriented
Organizational skills
Basic computer knowledge (email, spreadsheets, etc.)
Physical ability to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally
Ability to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently

Responsibilities

Complete cash office operations in an accurate and efficient manner
Verify/review lane tracking, daily refunds, paid-outs, various deposits
Observe strict confidentiality of all company records and financial information
Perform and monitor front end activities to ensure cashiers comply with store policies on transactions (cash, checks, debit/credit cards, food stamps, ID requirements, over rings, refunds, bottle returns, vendor coupons, gift cards, vouchers, lottery ticket sales, postage)
Follow all policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc
Operate cash register, display cost of customer purchase, make change, cash checks, and issue receipts
Knowledgeable of product locations in the store to assist customers
Implement all related security and cash drawer accounting procedures
Keep management informed of problems with pricing, cash registers, scales, or other cash office problems
Maintain records on cash controls for internal audits
Greet all customers and provide them with prompt and courteous service or assistance
Maintain a clean, attractive, and customer-friendly store
Follow all PPE and Safety Guidelines
Follow all Food Safety and Cleaning Expectations
Follow Guest Experience Guidelines
Perform other duties as assigned, including tasks in other departments based on customer experience need

Skills

Key technologies and capabilities for this role

cash handlingcash register operationcustomer servicefinancial record verificationrefund processingcheck cashinglottery salesproduct knowledge

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the location for this Cash Office Associate role?

The position is located at 1225 Leonard NE - Grand Rapids, Michigan 49505.

What skills or qualifications are required for this role?

A high school diploma (GED) is preferred, along with one year of retail or related experience. Required skills include basic mathematical skills, detail orientation, organizational skills, basic computer knowledge (email, spreadsheets), and the ability to read, write, comprehend, and interpret documents.

What is the company culture like at SpartanNash?

SpartanNash emphasizes a People First culture, Operational Excellence, and Insights that Drive Solutions, with a family of 20,000 Associates contributing to customer-focused innovation.

What makes a strong candidate for the Cash Office Associate position?

Strong candidates will have a high school diploma or GED, one year of retail experience, detail-oriented organizational skills, basic math and computer proficiency, and the ability to maintain confidentiality and provide courteous customer service.