Care Manager - RN at CVS Health

New Albany, Ohio, United States

CVS Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Active current and unrestricted RN license in state of residence, with willingness and ability to obtain additional state licenses upon hire (paid for by the company)
  • 5+ years of acute care experience as an RN
  • Willing and able to work Monday through Friday 8:00am through 4:30pm in time zone of residence with an occasional late shift rotation (10:30am-7pm EST, 1-2 times per quarter)
  • Strong computer skills with Microsoft Suite familiarity
  • Associate's degree with RN licensure (BSN preferred)

Responsibilities

  • Telephonically and/or face-to-face assess, plan, implement, and coordinate all case management activities with members to evaluate medical needs and facilitate overall wellness
  • Develop a proactive course of action to address issues, enhance short- and long-term outcomes, and integrate services, strategies, policies, and programs
  • Use clinical tools and information/data review to evaluate member's needs, benefit plan eligibility, and facilitate transitions to programs and plans
  • Apply clinical judgment to incorporate strategies reducing risk factors and barriers, addressing complex health and social indicators impacting care planning and resolution
  • Conduct assessments considering information from various sources, including co-morbid and multiple diagnoses impacting functionality, prior claims, work capacity, and restrictions/limitations
  • Use a holistic approach to assess need for referral to clinical resources for functionality determination
  • Consult with supervisor and others to overcome barriers, present cases at case conferences for multidisciplinary focus
  • Utilize case management processes in compliance with regulatory and company policies and procedures
  • Utilize motivational interviewing (MI) skills to ensure maximum member engagement and discern health status

Skills

RN
Case Management
Telephonic Assessment
Care Planning
Clinical Judgment
Risk Assessment
Member Evaluation
Wellness Coordination
Network Management

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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