Capability Lead - Salesforce Data Cloud/Marketing Cloud at Thunder

United States

Apply Now

Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Marketing, ConsultingIndustries

Requirements

10+ years of Salesforce consulting experience with strong specialization in Marketing Cloud and Data Cloud (fka CDP)
Demonstrated success in leading cross-functional Salesforce practices or cloud capabilities at scale
Proven track record in architecture, delivery, and enablement of enterprise-scale MC/DC engagements
Strong understanding of Salesforce product suite across Marketing Cloud (Engagement, Intelligence, Personalization, Journey Builder) and Data Cloud (Data Modeling, Segmentation, Real-Time Activation)
Deep experience in delivery operations, resourcing strategy, and pre-sales architecture
Salesforce certifications in Marketing Cloud and Data Cloud
Strong relationship-building, communication, and leadership skills
Bachelor’s degree required; Master’s degree preferred
Willingness to travel for team, client, or Salesforce engagements as needed (up to 25-50%)

Responsibilities

Serve as Lead Architect on complex and strategic Marketing Cloud (MC) and Data Cloud (DC) engagements
Guide project teams in aligning solution architecture with Salesforce best practices and customer business goals
Support estimation, scoping, and proposal creation in partnership with pre-sales and delivery teams
Define and enforce delivery frameworks, reusable assets, architecture standards, and QA protocols
Act as the point of escalation for MC/DC delivery issues, ensuring high-quality and timely resolutions
Partner with the resourcing team to place the right talent on the right projects, monitor utilization, forecast needs, and address under/over-utilization proactively
Define and communicate the strategic direction for Thunder’s MC/DC capabilities in alignment with internal growth objectives, Salesforce product direction, and market demand
Drive maturity across delivery methodology, asset creation, and reusable accelerators
Lead a global team of consultants, solution architects, and technical leads, owning performance, growth plans, and career development in partnership with L&D and Communities of Practice
Foster a high-performance, collaborative culture driven by mentorship and technical excellence
Oversee internal enablement programs such as lunch & learns, knowledge documentation, and capability-specific training
Design and execute GTM strategies for the Data Cloud and Marketing Cloud capability areas in collaboration with Sales and Delivery
Develop targeted offerings including industry accelerators, cross-cloud solutions, and reusable IP
Lead GTM working sessions and pipeline reviews, proactively identifying growth gaps and co-creating plays to drive new bookings
Build and nurture strategic relationships with Salesforce PAMs, AEs, product leaders, and alliances stakeholders
Represent Thunder at Salesforce events such as Dreamforce, World Tours, QBRs, and enablement forums
Track and report progress on certifications, Navigator ranking, CSATs, and ACV goals

Skills

Key technologies and capabilities for this role

SalesforceMarketing CloudData CloudSolution ArchitectureSalesforce Best PracticesDelivery FrameworksArchitecture StandardsQA ProtocolsTeam LeadershipGo-to-Market Strategy

Questions & Answers

Common questions about this position

Is this role remote?

Yes, the role is remote within the United States.

What is the billable utilization target for this position?

The role maintains a 60% billable utilization target while balancing strategy and execution as a solution architect or subject matter expert.

What key skills are required for the Capability Lead role?

The role requires expertise in Salesforce Marketing Cloud (MC) and Data Cloud (DC) as a lead architect, solution architecture alignment with best practices, team leadership, and GTM strategy execution.

What is the company culture like for this team?

The culture emphasizes high-performance, collaboration, mentorship, and technical excellence.

Who does this role report to?

The role reports to the SVP, Shared Services.

Thunder

Salesforce consulting and business optimization services

About Thunder

Thunder Consulting specializes in Salesforce consulting, helping businesses of all sizes optimize their use of the Salesforce CRM platform. Their services include 'Accelerate,' which speeds up implementation, 'Activate,' which engages users to ensure full utilization, and 'Amplify,' which offers ongoing support and adaptation to changing needs. Unlike many competitors, Thunder Consulting emphasizes a strong commitment to diversity, equality, inclusivity, and belonging within its workforce. Their goal is to empower organizations to achieve their business objectives through effective Salesforce strategies and support.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$15.6MTotal Funding

SERIES_ACompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Mandatory "Minimum Vacation"

Generous employer-paid health insurance

Employee equity opportunities

Super focus on wellbeing

Risks

Increased competition in the Salesforce consulting market may impact Thunder's market share.

Rapid technological advancements could challenge Thunder's ability to integrate new solutions effectively.

Economic downturns may lead to reduced spending on consulting services, affecting Thunder's revenue.

Differentiation

Thunder specializes in Salesforce consulting, offering unique services like Accelerate, Activate, and Amplify.

The company has a dedicated Generative AI practice, enhancing customer experience and productivity.

Thunder's commitment to DEIB and remote work sets it apart in the consulting industry.

Upsides

Thunder's new Salesforce Data Cloud offering optimizes marketing and services operations for clients.

The $16M Series A funding supports global expansion and cloud innovation initiatives.

Growing demand for AI-driven CRM solutions boosts Thunder's market potential and client base.

Land your dream remote job 3x faster with AI

Try Jobo Free