(CAN) OMNI Customer Fulfillment Associate at Walmart

Toronto, Ontario, Canada

Walmart Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Age 16 or older
  • Ability to regularly walk or stand
  • Ability to regularly lift and/or move up to 18kg (40lbs.)
  • Ability to perform tasks involving firm grasping
  • Ability to occasionally bend, twist or squat
  • Ability to perform frequent repetitive hand actions
  • Ability to reach above shoulder height and below waist level
  • Availability from 2:00 AM - 11:00 PM

Responsibilities

  • Efficiently pick and assemble orders from various temperature areas with care and quality to achieve on-time delivery
  • Pack orders with attention to detail, including distinguishing similar products, exact quantities, and correct product codes
  • Ensure picked products are of the highest quality (no damaged products, freshest selection)
  • Correctly document and label all orders using pick slips, packaging details, shipping labels, etc
  • Optimize tote fill by packing space-efficiently while maintaining product quality standards
  • Balance fulfillment responsibilities with customer interaction, supporting issues to resolution
  • Adhere to strict safety and food hygiene standards: maintain clean work area, clean spills/debris, ensure clean totes, operate material handling equipment safely with pre-inspection checks, exhibit behaviors supporting organizational mission and values
  • Participate in continuous improvement initiatives by suggesting changes to procedures, productivity, efficiencies, customer satisfaction, safety, working conditions, and quality; demonstrate flexibility in work assignments based on customer requests and delivery schedules
  • Receive and organize customer merchandise purchased online for store pick-up
  • Answer customer arrival notifications and deliver purchased merchandise in a timely manner
  • Verify proof of purchase and customer satisfaction
  • Assist customers loading merchandise into vehicles
  • Answer customer calls promptly

Skills

Order Picking
Order Packing
Customer Service
Food Hygiene
Safety Standards
Material Handling
Inventory Accuracy
Labeling

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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