CAD ENGINEER at Hexagon US Federal

Huntsville, Alabama, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Public SafetyIndustries

Requirements

Bachelor’s degree or equivalent applicable experience
2-4 years’ experience installing, configuring, and troubleshooting IT systems
Comfortable working with multiple software and hardware platforms, including servers, workstations, and network equipment
Strong customer service and communication skills, with ability to support both technical and non-technical users
Experience documenting technical issues and solutions in ticketing systems and project deliverables
Experience with administering Active Directory
Working knowledge of Microsoft SQL Server and relational database structures
Ability to prioritize and multi-task effectively in fast-paced, mission-critical environments, including after-hours or on-call support
CompTIA Security+ CE certification (preferred) or must be obtained within 6 months of hire date
Must be a US Citizen and have the ability to obtain and maintain a DoD Secret Security Clearance
Must be able to travel as needed to customer sites (30% travel)
Ability to communicate effectively, both orally and in writing, as it relates to conveying technical information internally and externally
Ability to investigate problems or malfunctions and recommend solutions or corrective actions
Ability to work both independently and as part of a geographically dispersed team with little supervision and guidance
Ability to remain in a stationary position and operate a computer for extended periods
Occasional ability to move or transport items up to 25 pounds
Communicate effectively in English (verbal, written) and possess visual and auditory acuity for tasks and safety
Manage multiple tasks, prioritize, and maintain focus in dynamic environments
Demonstrate strong problem-solving, critical thinking, and analytical skills
Maintain consistent attendance, punctuality, and high professional standards

Responsibilities

Installation, configuration, and testing of Hexagon Public Safety products and interfaces in both on-premises and cloud-hosted environments
Supporting agencies such as Police, Fire, and EMS
Travel to customer sites to provide hands-on support, including maintaining existing Hexagon systems, troubleshooting technical issues, or leading the deployment of new solutions
Technical problem-solving, collaboration with teammates, and direct engagement with customers to ensure their systems run seamlessly in 24/7 operational environments
Providing solutions to a variety of complex customer problems by utilizing strengths in troubleshooting and implementations
Applying technical and functional knowledge in contributing to project delivery for clients in the Public Safety industry
Sharing knowledge and assisting others in the completion of their tasks to support team goals
Keeping abreast of changing software technology
Working directly with customers in solving hardware/software problems

Skills

Active Directory

Microsoft SQL Server

Relational Databases

Servers

Workstations

Network Equipment

Troubleshooting

Installation

Configuration

Ticketing Systems

Hexagon US Federal

Geospatial solutions for U.S. government agencies

About Hexagon US Federal

Hexagon US Federal provides geospatially powered solutions to the U.S. government and defense, intelligence, and security agencies. Their products include services for anti-terrorism, force protection, enterprise information management, and cyber security, among others. These solutions work by integrating various data sources to help customers secure assets, manage information, and analyze geospatial intelligence. What sets Hexagon US Federal apart from competitors is its long-standing experience and focus on open standards architecture, which allows for flexible and effective solutions. The company's goal is to deliver actionable intelligence that enhances situational awareness and supports mission success.

Chantilly, VirginiaHeadquarters

2010Year Founded

M_AND_ACompany Stage

Data & Analytics, Government & Public Sector, CybersecurityIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Tuition Reimbursement

Flexible Work Hours

Remote Work Options

Paid Holidays

Wellness Program

Risks

Increased competition from companies like Integrated Data Services.

Potential challenges in maintaining CMMI Level 3 certification.

Reliance on large contracts like the GSA's ASTRO IDIQ contract poses financial risks.

Differentiation

Hexagon US Federal offers integrated geospatial solutions tailored for U.S. government needs.

The company has a strong engineering heritage and open standards architecture.

It provides a wide range of solutions, including geospatial intelligence and cyber security.

Upsides

Increased demand for geospatial intelligence due to rising global tensions.

Growing interest in AI-driven geospatial analytics for real-time decision-making.

U.S. government's increased investment in cybersecurity measures creates new opportunities.

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