Byram Healthcare Verifier Associate at Owens & Minor

High Point, North Carolina, United States

$47,840 – $49,920Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

High School Diploma or equivalent
1-2 years of customer service experience
Relative reimbursement and/or billing and collections experience preferred
Excellent written and verbal communication skills
Working knowledge of MS Office and the ability to navigate multiple platforms
Ability to learn Byram products and therapies
Strong analytical and time management skills
Familiar with medical terminology and insurances HCPCS/ICD-10 codes
Ability to read, understand and follow oral and written instructions and guidelines
Ability to triage priorities and meet daily and weekly deadlines

Answer questions from customers, clerical staff, insurance companies and physician offices
Make outbound calls to obtain appropriate documentation for reimbursement of orders shipped
Utilize resources to identify and resolve customer issues or reimbursement discrepancies
Verify customer benefits via phone, fax, and web portal
Submit authorizations or pre-certification requests to multi-state payers over multiple platforms
Communicate effectively and professionally with customers, teammates, healthcare professionals, and sales team
Review and approve documentation received by third parties for submission to payors for reimbursement
Effectively document activities in ERP system in an accurate and timely manner
Consistently meet and attain required Key Performance Indicators (KPIs)