Business Systems Analyst - Martech at Vanguard

Melbourne, Victoria, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Investment Management, Financial ServicesIndustries

Requirements

Minimum 5 years of relevant experience, including 2 years in a technical analyst role
Experience within the MarTech space and an appreciation of marketing principles
Experience working in Agile environments and using tools such as Jira and Confluence
Proven ability to lead workshops and facilitate stakeholder engagement
Excellent analytical, documentation, and communication skills
Undergraduate degree in Computer Science or equivalent experience preferred
Tech-savvy mindset with a passion for solving complex problems

Responsibilities

Analyse business and user needs to define system scope and objectives
Lead workshops and discovery sessions to gather and refine requirements
Translate business needs into functional and technical documentation
Collaborate with software engineers and participate in technical design and test planning
Drive business process improvement initiatives to enhance operational outcomes
Lead the implementation of new systems and software, identifying constraints and recommending solutions
Support users during application rollouts and enhancements
Guide and mentor less experienced team members
Contribute to special projects and cross-functional initiatives

Skills

Business Analysis

Requirements Gathering

Functional Documentation

Technical Design

Process Improvement

Stakeholder Collaboration

Workshop Facilitation

Test Planning

MarTech

System Implementation

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters

1975Year Founded

SECONDARYCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage

Onsite health clinic & fitness center

Health Smart Rewards program

Vanguard Retirement Savings Plan

Education Benefits

PTO

Family Planning Benefist

Parental leave

Personal development opportunities

Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.

Vanguard's stake in Steelcase exposes it to the volatile furniture market.

New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.

The firm offers low-cost investment products, making it attractive to cost-conscious investors.

Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.

The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.

Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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