Business Systems Analyst at Global Payments

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FinTechIndustries

Requirements

Bachelor’s degree in a business or technology field from a college or university, or comparable industry experience
Minimum of 2 years experience as a Business Systems Analyst, ideally in the payments or financial technology space
Strong understanding of Agile methodologies and experience working in Scrum teams
Familiarity with payment gateway technologies and card payments processing
Proficiency in Jira and Confluence for managing Agile workflows and documentation
Excellent communication skills and ability to interact with both technical and non-technical stakeholders
Ability to communicate clearly and effectively in a fast-paced, agile environment
Problem-solving skills to tackle complex issues with attention to detail
Active listening and collaboration skills with cross-functional teams
Adaptability to handle changing priorities
Ownership of work with follow-through to delivery
Organizational skills to manage multiple tasks efficiently

Responsibilities

Collaborate with business stakeholders, including product managers, developers, and subject matter experts, to gather and define business requirements and translate them into functional specifications
Work as part of an Agile delivery team, participating in Scrum ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) and ensuring that all requirements outlined on product briefs and technical solutions are clearly documented and prioritised in the product backlog
Provide detailed system analysis, including process flow diagrams, data models, and system design documents that ensure technical teams fully understand business needs
Write clear and concise user stories and acceptance criteria in collaboration with the product manager and other team members
Act as a liaison between technical teams and business stakeholders to ensure alignment on requirements, timelines, and expectations
Provide support in investigating and resolving issues that arise during development, testing, or production stages, ensuring timely and effective solutions are implemented
Support the QA team by validating system changes ensuring they meet the specified business requirements
Work with the team to identify process improvements and optimise ways of working within Agile and product-centric environments
Leverage knowledge of the card payments industry and payment gateway solutions to provide valuable insights and ensure solutions are compliant with industry standards, security regulations, and best practices

Skills

Key technologies and capabilities for this role

Business Requirements GatheringAgileScrumUser StoriesAcceptance CriteriaSystem AnalysisProcess Flow DiagramsData ModelsStakeholder ManagementIssue ResolutionTesting Validation

Questions & Answers

Common questions about this position

What is the employment type for this Business Systems Analyst role?

This is a full-time position.

Is this Business Systems Analyst position remote or office-based?

This information is not specified in the job description.

What skills are required for the Business Systems Analyst role?

Key skills include clear communication in agile environments, problem-solving with attention to detail, active listening and collaboration in cross-functional teams, adaptability to changing priorities, ownership of work, and efficient task management.

What is the company culture like at Global Payments?

The company features a dynamic team driven by passion for success, working in fast-paced agile environments with cross-functional collaboration, focused on delivering best-in-class payment technology.

What makes a strong candidate for this Business Systems Analyst position?

Strong candidates have a Bachelor’s degree in business or technology, experience in Agile/Scrum, payments domain knowledge, and skills in requirements gathering, user story writing, stakeholder communication, and process improvement.