[Remote] Business Process Analyst at Salsify

Portugal

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Digital Commerce, Product ManagementIndustries

Requirements

The Business Process Analyst (BPA) should develop a strong working knowledge of areas of the Salsify platform relevant to their team, and proactively share that knowledge with the broader team through documentation and guidance. Candidates should be committed to meeting Service Level Agreements (SLAs) for reactive, inbound issues.

Responsibilities

As a Business Process Analyst, you will work closely with a Core team to ensure they meet Service Level Agreements (SLAs) for reactive, inbound issues, and you will develop and share your knowledge of the Salsify platform to reduce inbound requests and improve team efficiency. Additionally, you will identify and address inefficiencies in infrastructure, process, or code to improve the reliability of the Salsify platform.

Skills

Business Process Analysis

Digital Shelf

Product Experience Management

Go-to-Market Strategies

Process Optimization

Technology Integration

Salsify

Platform for managing product data and assets

About Salsify

Salsify provides a platform called CommerceXM that helps brands and retailers manage their product data and digital assets for online sales. The platform combines Product Information Management (PIM), Digital Asset Management (DAM), and Experience Management (XM) to ensure that product information is consistent and engaging across various online channels. Clients, including direct-to-consumer brands and large retailers, can automate the transformation of digital assets and synchronize supply chain data, which allows them to maintain a single source of truth for their product listings. This capability improves operational efficiency and enhances customer engagement, ultimately leading to increased sales. Salsify operates on a subscription-based model, offering different service tiers to meet the varying needs of its clients.

Boston, MassachusettsHeadquarters

2012Year Founded

$440.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, Consumer SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Stock Options

Health Savings Account/Flexible Spending Account

Risks

Increased competition from PIM leaders like Akeneo and Contentserv pressures Salsify to innovate.

Recent layoffs may impact operational capacity and employee morale.

Focus on new technology products could strain resources and affect core offerings.

Differentiation

Salsify integrates PIM, DAM, and XM for comprehensive digital commerce management.

CommerceXM platform offers seamless synchronization of supply chain data and digital assets.

Salsify's AI-driven content validation enhances product information accuracy and engagement.

Upsides

Recognition as a 'Leader' in PIM boosts market credibility and client attraction.

Partnership with Mamenta expands global reach and revenue opportunities.

New CFO David Forlizzi may introduce strategies for growth and profitability.

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