Business Operations Manager at OpenAI

San Francisco, California, United States

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$180,000 – $240,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

8+ years of experience in business operations, strategy, venture capital, private equity, consulting, or operations management with at least 2 years operating within a company (or high-trajectory candidates with fewer years at top companies with a clear track record of excellence)
Experience taking end-to-end ownership of large, ambiguous problems and breaking them down into clear, actionable plans
Direct experience engaging with executives and senior leaders to influence and drive strategic decisions
Excel under pressure with a high motor, exceptional adaptability, and flexibility in a fast-paced, dynamic environment
Highly analytical – sophisticated understanding and approach to analyses; ability to ask and answer the most important questions and present results clearly to leaders to influence decision making
Comfortable operating at all altitudes – discussing strategy and vision with executives and troubleshooting operations with individual contributors and external partners
Excellent communication and cross-functional collaboration skills
Passionate about technology

Responsibilities

Work closely with research, product, and partnerships teams to understand data needs and define acquisition priorities aligned with model and product goals
Translate research objectives into clear technical requirements and operational plans, ensuring data workflows, timelines, and quality standards are well understood and executed
Lead vendor and partner engagements for data sourcing—including evaluating suppliers, negotiating agreements, and managing delivery
Establish and maintain metrics for data quality, throughput, spend efficiency, and overall program performance, ensuring visibility to leadership and cross-functional partners
Identify gaps in our data ecosystem and proactively drive initiatives to strengthen our data acquisition and creation capabilities over time

Skills

Key technologies and capabilities for this role

data acquisitiondata operationsstakeholder managementcross-functional alignmentstrategic thinkingoperational rigorcrawling infrastructuredataset sourcingworkflow designpartner engagementprocess establishment

Questions & Answers

Common questions about this position

What is the salary range for the Business Operations Manager role?

The salary range is $180K - $240K.

Is this role remote, and what is the location policy?

This role is based in our San Francisco HQ or New York office and operates on a hybrid work model with three days in the office per week. Relocation assistance is offered.

What skills and experience are required for this position?

Candidates need 8+ years of experience in business operations, strategy, venture capital, private equity, consulting, or operations management, with at least 2 years operating within a relevant field. Key skills include strategic thinking, hands-on execution, navigating ambiguity, breaking down complex problems, and managing cross-functional stakeholders.

What is the team culture like at OpenAI's Data Acquisition team?

The Data Acquisition team is a small, high-performing team that thrives in ambiguity, combining technical fluency, operational rigor, and strategic thinking to move quickly on mission-critical initiatives.

What makes a candidate thrive in this Business Operations Manager role?

Ideal candidates have 8+ years in business operations or related fields, can navigate ambiguity, break down complex problems, manage stakeholders, and drive execution across teams.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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