Business Change Manager at Elevance Health

Norfolk, Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmacyIndustries

Requirements

BA/BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background
Ability to work in-office 1-2 days per week near PulsePoints: Norfolk-VA, Richmond-VA, Wallingford-CT, Mason-OH, Atlanta-GA, or Tampa-FL (or within commuting distance)
Availability for 8-hour shift from 8:00 am - 5:00 pm (EDT) Monday to Friday, with potential additional hours including weekends or holidays

Responsibilities

Partner with cross-functional teams to identify, design, and implement sustainable business process solutions
Manage project scope, dependencies, and timelines while ensuring alignment to strategic objectives
Lead efforts to identify best practices
Document and communicate process flows, business requirements, and improvement outcomes with precision and clarity
Conduct cost/benefit analyses
Develop, implement, and/or maintain automated solutions using tools such as SharePoint, Power Apps, Smartsheet, and StudioX UiPath to optimize workflows and improve efficiency
Create conceptual process models and flow diagrams to visualize current and future state business processes
Work with management to identify and implement varied projects, programs, and plans that support achievement of business unit and enterprise goals

Skills

Key technologies and capabilities for this role

Project ManagementBusiness Process ImprovementChange ManagementProcess DesignStakeholder ManagementRequirements GatheringCost Benefit AnalysisCross-functional CollaborationStrategic AlignmentDocumentation

Questions & Answers

Common questions about this position

What is the work location and schedule for this role?

This role requires associates to be in-office 1-2 days per week at PulsePoints like Norfolk-VA, Richmond-VA, Wallingford-CT, Mason-OH, Atlanta-GA, or Tampa-FL, with candidates needing to live within commuting distance. The schedule is an 8-hour shift from 8:00 am - 5:00 pm (EDT) Monday to Friday, with possible additional hours including weekends or holidays based on operational needs.

What are the minimum requirements for this position?

The role requires a BA/BS in a related field and a minimum of 5 years of process or project-related experience, or any combination of education and experience providing an equivalent background.

What preferred skills will make me stand out for this role?

Preferred skills include experience successfully developing and managing projects with a significant operating budget and knowledge of process redesign, as well as pharmacy business subject matter expertise in at least one line of business.

What tools will I use in this Business Change Manager role?

You will develop, implement, and maintain automated solutions using tools such as SharePoint, Power Apps, Smartsheet, and StudioX UiPath to optimize workflows and improve efficiency.

What is the salary or compensation for this position?

This information is not specified in the job description.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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