Business Change Director (US) at Elevance Health

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

BA/BS in a related field and minimum of 10 years managing mid to large-scale change/project initiatives; or any combination of education and experience which would provide an equivalent background
Ability to work in-office 3 days per week within reasonable commuting distance from an office location (alternate locations considered if commuting feasible)
Availability for Monday-Friday, 8-5 pm EST work schedule

Responsibilities

Work with management to identify and implement projects, programs, and plans supporting business unit and enterprise goals
Specialize in organization effectiveness areas (planning, project portfolio, or culture/change) or support a business unit, ensuring alignment with corporate strategy
Identify potential issues, project changes, scope data, impacted parties, business partners, and required resources
Lead efforts to identify best practices
Develop and design processes and systems supporting business needs; design methods for integrating functions and processes
Conduct cost/benefit analyses
Build support for business change throughout the business unit
Provide process, project, and change management methodology coaching/consulting to local and enterprise-wide initiatives
Lead project prioritization and scheduling for the business unit
Provide expertise in culture/change management, process planning, and portfolio management
Support execution of the operating plan
Manage stakeholder intake, prioritize project requests, and collaborate with teams to translate needs into actionable tasks
Align roadmaps, releases, and reporting with organizational goals; facilitate strategic planning by addressing dependencies
Identify workflow inefficiencies, implement improvements, and manage enhancement backlogs
Oversee project status tracking, coordinate monthly releases and dependencies, and provide regular leadership updates
Conduct defect triage, analysis, resolution; support system-related inquiries and IT issue coordination
Craft tailored communications and training materials, translating technical changes into business impacts with a strategic communication calendar
Promote inter-departmental collaboration, keep teams updated on changes, and attend global calls to manage impacts proactively
Translate reporting needs into requirements and work with analytics to ensure data accuracy and validation

Skills

Key technologies and capabilities for this role

Project ManagementChange ManagementOrganizational EffectivenessProcess DesignCost/Benefit AnalysisStakeholder ManagementStrategic PlanningBusiness Process Integration

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. Alternate locations may be considered if candidates reside within a commuting distance from an office, but candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law.

What are the minimum education and experience requirements?

The role requires a BA/BS in a related field and a minimum of 10 years managing mid to large-scale change/project initiatives, or any combination of education and experience which would provide an equivalent background.

What are some preferred skills for this position?

Preferred skills include stakeholder engagement and prioritization, managing stakeholder intake, prioritizing project requests, and collaborating with teams; as well as strategic and cross-functional alignment, aligning roadmaps, releases, and reporting with organizational goals.

What is the work schedule for this role?

The work schedule is Monday-Friday, 8 - 5 pm EST.

What salary or compensation does this role offer?

This information is not specified in the job description.

Elevance Health

Integrated health services and digital platform

About Elevance Health

Elevance Health focuses on enhancing the health of individuals throughout their lives by evolving from a traditional health benefits organization into a comprehensive health partner. The company serves over 118 million people, providing support at every stage of health through an integrated approach that addresses a wide range of health needs. Their services are backed by advanced capabilities and a digital health platform that streamlines access to care. Unlike many competitors, Elevance Health emphasizes a holistic view of health, aiming to redefine health and improve community well-being. The ultimate goal is to make health improvements accessible to everyone.

Indianapolis, IndianaHeadquarters

1944Year Founded

$309.4MTotal Funding

IPOCompany Stage

Enterprise Software, Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision insurance

401(k) + match

Paid holidays

Paid Time Off

Incentive bonus programs

Stock purchase plan

Life insurance

Wellness Programs

Financial education resources

Adoption & Surrogacy Assistance

Dependent-care Flexible Spending Account (DCFSA)

Parental Leave

Parental Transition Week

Critical Caregiving Leave

Risks

Departure of CFO John Gallina may create a gap in financial leadership.

Lawsuit against CMS over MA Star Ratings could lead to financial penalties.

CareBridge integration may face operational challenges, disrupting service delivery.

Differentiation

Elevance Health integrates whole health approach with digital health platform for comprehensive care.

Acquisition of CareBridge enhances home health services within Carelon division.

Strategic partnership with Clayton, Dubilier & Rice aims to innovate primary care delivery.

Upsides

AI integration in home health services can reduce hospital readmissions and improve outcomes.

Predictive analytics support early disease detection, aligning with Elevance's whole health approach.

Telehealth expansion offers opportunities to reach more patients remotely.

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