Business Associate 2 - Implementation at American Family Insurance Group

New Orleans, Louisiana, United States

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

High School diploma or equivalent (bachelor’s degree in a business-related field preferred)
1 - 3 years of experience in a business-related field
Experience in the insurance industry (preferred)
Experience in data input (preferred)
Strong PC skills and knowledge of MS Office applications, particularly Outlook and Excel
Strong communication skills, both written and verbal
Good organization and prioritization skills
Ability to multitask and attention to detail
Ability to work overtime hours if required

Processing member and beneficiary enrollments, as well as dependent terminations
Processing member-level changes (e.g., name and address changes, reinstatements, class and tier changes)
Facilitating member terminations and transitions to Cobra coverage
Creating policy documents (initial and final)
Implementing new groups of all levels of complexity
Implementing renewals of existing groups of all levels of complexity
Implementing group-level changes (e.g., broker-of-record changes, adding new classes, updating group contact information)
Auditing group implementations (new and renewal) and group-level changes
Generating client invoices and correcting issues from implementation or changes
Completing assigned reporting to correct errors, variances, and identify issues (including for Cobra vendor)
Quality review of Associate 1 & Associate 2 tasks
Quality review of Accident rate sheets for efficient group implementation
Correcting errors (group-level and member-level) discovered internally or interdepartmentally
Other tasks, special assignments, and projects as needed
Maintaining data accuracy ≥97% in all tasks
Completing ≥97% of tasks and assignments within departmental timing standards
Communicating effectively with team members and other departments for efficiency and workflow