Business Analyst at Global Payments

Brisbane, Queensland, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, FintechIndustries

Requirements

Bachelor’s degree or equivalent in Technology or Business Information Systems
3+ years of experience in a similar role within the payments industry
Solid understanding of acquiring systems, payment processing workflows, and integrations
Experience in requirements gathering, process mapping, gap analysis, and translating requirements

Responsibilities

Gather, document, and manage business requirements, ensuring alignment with strategic goals
Map and analyze existing business processes, workflows, and system interactions to identify gaps, risks, dependencies, and improvement opportunities
Contribute to solution design, supporting across discovery, design, build, test, and delivery phases
Create comprehensive documentation including process diagrams, data flows, system interactions, user stories, acceptance criteria, use cases, and business rules
Lead backlog planning and refinement activities, translating business requirements into epics, features, and user stories
Work closely with teams to develop visuals such as UML diagrams, wireframes, system/data flow diagrams that clarify requirements
Work with delivery teams to plan, prioritize and coordinate work, ensuring successful implementation of requirements and process improvements
Facilitate workshops, meetings, and working sessions to capture user needs, business objectives, and system capabilities and ensure ongoing alignment throughout the project lifecycle
Contribute to refining business analysis practices, tools, and processes

Skills

Key technologies and capabilities for this role

Business AnalysisAgilePayments ProcessingEcommerceMerchant Services

Questions & Answers

Common questions about this position

What is the salary range for the Business Analyst role?

The salary range for this role is $120,000 to $130,000 plus superannuation.

Is this Business Analyst position remote or office-based?

This information is not specified in the job description.

What skills are required for the Business Analyst position?

The role requires skills in gathering and documenting business requirements, mapping and analyzing business processes to identify gaps and improvements, creating documentation like process diagrams and user stories, and leading backlog planning and refinement.

What is the company culture like at Global Payments?

Global Payments is driven by values of Passion, Care, Accountability, Excellence, and Ingenuity, with a strong commitment to Diversity, Equity, and Inclusion through initiatives like Reconciliation and Gender Equity.

What makes a strong candidate for this Business Analyst role?

Strong candidates will have experience working closely with Agile teams, partnering with Product Managers and Technical Leads, translating business needs into actionable solutions, and bridging customer requirements with technical delivery.