Business Advisory Analyst-Messaging at Accenture

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, Technology, ConsultingIndustries

Requirements

Any Graduation
3 to 5 years of experience
Specialization in Financial Fraud / Risk Management / Compliance Operations (added advantage)
Strong English Communication - Articulation & Written
Logical & Analytical thought flow
Effective Verbal Communications
Effective Written Communications
Problem Solving/Issue Resolution
Reporting Analytics
Skill in Next Generation Customer Operations - Service Desk Non-Voice Support
Ability to work in rotational shifts

Responsibilities

Responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts
Review the transaction, associated accounts and highlight if unusual activity is indicated as per the defined processes
Perform research, verification and analysis of the data and arrive at conclusion
Narrate investigation outcome in a specific format for further escalation as appropriate
Achieve the levels of productivity and quality as per the standards, agreed for the process
Adhere to Organization Policies and Rules
Expected to learn and demonstrate strong understanding of Compliance risks and controls
Support the Lead in creating process documentations as per business requirements
Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support
Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat
Analysis and solving of lower-complexity problems
Day to day interaction with peers within Accenture before updating supervisors
Prepare management reports and analysis, both recurring and ad-hoc

Skills

Key technologies and capabilities for this role

Fraud DetectionTransaction ReviewData AnalysisInvestigationCompliance RisksProcess DocumentationService DeskTroubleshootingIncident ManagementCustomer Operations

Questions & Answers

Common questions about this position

What experience level is required for this Business Advisory Analyst role?

The role requires 3 to 5 years of experience. Any graduation qualification is needed.

What are the key skills required for this position?

Key skills include Effective Verbal Communications, Effective Written Communications, Problem Solving/Issue Resolution, Logical & Analytical thought flow, and Strong English Communication with articulation & written skills. Specialization in Financial Fraud / Risk Management / Compliance Operations is an added advantage.

What does a Business Advisory Analyst do in this role?

Responsibilities include preventing and detecting fraud by reviewing accounts and transactions, performing research and analysis, narrating investigation outcomes, achieving productivity standards, adhering to policies, understanding compliance risks, and supporting process documentation. It also involves recording, diagnosing, troubleshooting non-voice interactions like email, web, and chat.

What is the employment type for this position?

This is a full-time position.

What makes a strong candidate for this Business Advisory Analyst role at Accenture?

Strong candidates will have 3-5 years of experience, any graduation, proficiency in verbal and written communications, logical and analytical skills, problem-solving abilities, and preferably specialization in Financial Fraud, Risk Management, or Compliance Operations.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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