BT Business Operations Lead at Workday

Costa Rica

Workday Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Software, HR TechIndustries

Requirements

  • Experience in operational discipline and strong partnership with Corporate Finance
  • Ability to design, socialize, and enforce processes for investment discipline and technology budget integrity
  • Expertise in cost variance management, budget exception governance, capitalization practices (CapEx vs. OpEx), and financial data accuracy
  • Knowledge of workforce governance and alignment with strategy
  • Skills in leading strategic programs like Bill of IT implementation and FinOps dashboard creation
  • Capability to develop and deliver executive reporting

Responsibilities

  • Implement processes for continuous budget monitoring, proactive identification of potential overruns, and rapid intervention to ensure IT spending remains within tolerance levels (Cost Variance Management)
  • Define, document, and manage a clear, transparent workflow for reviewing and approving budget exceptions, requiring executive approval for non-strategic or out-of-policy spending (Budget Exception Governance)
  • Partner with Finance/Accounting to ensure accurate, auditable technology asset classification aligned with company and regulatory policies (Capitalization Alignment)
  • Ensure accuracy, completeness, and consistency of all IT financial data reported (Financial Data Integrity)
  • Define, document, and manage workflows to align workforce execution with BT workforce strategy (Workforce Governance)
  • Lead design, development, and implementation of a Bill of IT framework to allocate and charge back technology costs, increasing accountability and efficiency (Bill of IT Implementation)
  • Define requirements and oversee creation of a FinOps dashboard for near real-time visibility into spending, utilization, optimization, and cost variance (FinOps Dashboard Creation)
  • Develop and deliver accurate executive reporting (Executive Reporting)

Skills

Business Operations
Operations Governance
Process Design
Corporate Finance
Strategy Development
Cross-functional Collaboration
Executive Partnership

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters
2005Year Founded
$209.4MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Flexible Work Hours
Hybrid Work Options
Performance Bonus
Stock Options
Professional Development Budget
Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.
Dependency on third-party platforms like Udemy may complicate service delivery.
Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.
The company offers a subscription model ensuring steady revenue and continuous software updates.
Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.
AI-driven analytics enhance Workday's financial management offerings with predictive insights.
Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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