Branch Administrator at Stanza

Bristol, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, EngineeringIndustries

Requirements

Previous experience in a busy administrative role
Excellent planning, prioritisation, and organisational skills
Proficiency in Microsoft Office and strong data interpretation skills
Strong interpersonal and communication abilities
Comfortable working under pressure and handling sensitive situations with professionalism
Experience in a busy office environment and general administration (essential)
Experience in scheduling engineers, using Microsoft Office, and working within a pressured or customer service environment (desirable)

Responsibilities

Provide full administrative support to the branch and service team
Maintain strong communication with both internal and external stakeholders
Raise and check invoices, handle customer records, and perform general office duties
Take customer calls and deal with their queries
Schedule planned maintenance and liaise directly with customers
Promote and ensure Health & Safety compliance across all branch activity
Liaise effectively by telephone, email, and face-to-face with internal and external customers, offering a friendly and professional service
Support delivery in key areas such as Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development

Skills

Key technologies and capabilities for this role

Microsoft OfficeSchedulingCustomer ServiceAdministrationHealth & SafetyFinanceCommunication

Questions & Answers

Common questions about this position

Is this Branch Administrator role remote or on-site?

This is an on-site position based at the Bristol Branch.

What are the working hours for this Branch Administrator position?

The working hours are 09:00 – 17:15 Monday to Thursday and 09:00 – 16:45 on Friday.

What skills and experience are required for the Branch Administrator role?

Previous experience in a busy administrative role is essential, along with excellent planning, prioritisation, and organisational skills, proficiency in Microsoft Office, strong data interpretation skills, interpersonal and communication abilities, and comfort working under pressure.

What is the company culture like at Stannah?

Stannah is a family-owned business in its fifth generation with a hands-on family role, operating in a fast-paced, customer-focused environment that values collaboration across teams.

What experience makes a strong candidate for this Branch Administrator job?

Candidates with previous experience as a Branch Administrator, Service Coordinator, Office Administrator, or Customer Service Administrator, especially in busy office environments involving scheduling, customer service, and Microsoft Office, will be strong fits.

Stanza

Application-layer software for reliable infrastructure

About Stanza

Stanza Systems provides software infrastructure solutions that focus on reliability for all software builders, regardless of their size. Their main product is based on an approach called Infrastructure Responsive Design, which enables systems to adjust to changing needs and conditions. This technology ensures that resources are allocated efficiently across different environments, including client, edge, and server. Stanza's solution is designed to prioritize important customer interactions and user journeys, allowing for smooth operations even during high traffic or when system capacity is reduced. Unlike many competitors, Stanza's business model emphasizes delivering excellent customer experiences without requiring expensive infrastructure upgrades or additional personnel. They cater to a wide range of clients, from small startups to large enterprises, helping them achieve dependable and efficient software performance.

Burlingame, CaliforniaHeadquarters

2022Year Founded

M_AND_ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

11-50Employees

Risks

Emerging competitors with similar technologies may erode Stanza's market share.

Open-source solutions could undercut Stanza's pricing model.

AI-driven tools offer more automation, appealing to clients seeking reduced manual intervention.

Differentiation

Stanza offers Infrastructure Responsive Design for adaptive resource allocation.

Focuses on maintaining operations during peak traffic without costly infrastructure changes.

Serves diverse clients, from startups to large enterprises, ensuring reliable software performance.

Upsides

Increased edge computing adoption boosts demand for Stanza's resource optimization solutions.

Infrastructure as Code practices create integration opportunities for Stanza's technology.

Growing focus on customer experience aligns with Stanza's smooth operation solutions.

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