BRA Espec Santander II 8h at Santander

Florianópolis, Santa Catarina, Brazil

Santander Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Certificação CPA 10 – ANBIMA (CPA20 preferred)
  • Cursando Graduação (Graduação Completa or Pós-Graduação preferred)
  • Conhecimento em Pacote Office
  • Vivência com vendas
  • Think Customer – Penso no Cliente
  • Embrace Change – Impulsiono a mudança
  • Act Now – Atuo com rapidez
  • Move Together – Trabalho em equipe
  • Speak Up – Falo abertamente

Responsibilities

  • Execução de oportunidades de negócios, no fluxo da loja, potencializando a oferta de produtos e serviços
  • Instrução à digitalização de clientes
  • Atendimento aos clientes de todos os segmentos, garantindo a excelência da experiência
  • Conquista de novos clientes
  • In some stores, atuação nos ambientes: autoatendimento, pronto atendimento, mesa gerencial, tesouraria e/ou guichê de caixa

Skills

Key technologies and capabilities for this role

CPA 10CPA 20Pacote Officevendasatendimento ao cliente

Questions & Answers

Common questions about this position

What benefits does Santander offer for this position?

Santander provides a comprehensive benefits package including variable compensation (PLR + RV), medical and dental assistance, meal and food allowances, complementary pension, life insurance, childcare/babysitter aid, Gympass or Totalpass, transportation voucher, Nascer program, Be Healthy program, and PAPE personal support program.

What is the work location for this role?

The position is based in Brazil and involves working in Santander stores (agencies), with possible roles in self-service areas, quick service, managerial desk, treasury, and/or cashier counter.

What skills and qualifications are required for this Specialist role?

Key requirements include CPA 10 certification (CPA 20 preferred), pursuing or completed undergraduate degree (or postgraduate preferred), knowledge of Microsoft Office package, and sales experience. The role values customer thinking, embracing change, acting quickly, teamwork, and speaking up.

What is the company culture like at Santander?

Santander fosters a culture of horizontalidade with four clusters: Specialist, Leader, Head, and Partner, emphasizing diversity, growth, innovation, urgency, customer excellence, and teamwork in a global ecosystem.

What makes a strong candidate for this Santander Specialist position?

Strong candidates have CPA 10 (or CPA 20), education in progress or completed, Office skills, sales experience, and embody values like customer focus, adaptability, quick action, teamwork, and open communication.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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