BizOps Lead at Playground

New York, New York, United States

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$80,000 – $130,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Childcare, EdTech, SaaSIndustries

Requirements

Structured thinker and problem solver — can take a messy question and drive it to clarity
Analytical and comfortable working with data, spreadsheets, and dashboards
Great business judgment and can quickly understand new domains
Scrappy, proactive, and unafraid to get into the weeds
2+ years of experience in investing, consulting, strategy, business operations, or a similar generalist role
Open to fully in-person role in Union Square, NYC

Responsibilities

Identify and scope operational pain points across functions and lead structured problem-solving efforts
Own short sprints (2–4 weeks) to deeply understand a part of the business and drive real change
Design, implement, and optimize processes that help teams scale efficiently
Build lightweight tools, dashboards, or workflows to help teams track and measure their impact
Partner with team leads and company leadership to align on goals, timelines, and key success metrics
Document your learnings and leave systems better than you found them
Examples: Map and improve Sales → Onboarding → CS handoff process; support GTM experiments; scope/track/report metrics; clean up workflows in Salesforce/Hubspot; run recruiting ops; reorganize office layout; manage location tracking; support CX tooling/escalations; fix/improve any slowing process

Skills

Process Optimization

Problem Solving

Dashboards

Project Management

Business Operations

Sales Operations

Marketing Operations

Revenue Operations

Customer Experience

Data Analysis

Playground

Platform for hosting and sharing virtual events

About Playground

PlaygroundApp.com provides a platform for creators and cultural makers to host and share virtual events and experiences, ranging from operas to raves. The platform connects people globally, allowing users to discover and participate in cultural events from anywhere. It serves artists, musicians, and cultural enthusiasts, helping them reach wider audiences and monetize their events. PlaygroundApp operates in the growing virtual events market, offering a curated selection of experiences that cater to diverse interests. The company generates revenue through ticket sales, subscription fees, and partnerships, supporting both free and paid events to engage a broad user base.

New York City, New YorkHeadquarters

2019Year Founded

$3.3MTotal Funding

SEEDCompany Stage

VR & AR, EntertainmentIndustries

11-50Employees