Billing engineer

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: (Not specified)

Supabase is an Open Source and fully remote company building a Postgres Developer Platform. We are looking for a Billing Engineer with hands-on experience working with billing systems that thrives in a cross-functional environment. Besides working on billing and collaborating with many teams, you are encouraged to bring in your ideas to further drive revenue and growth. As part of our billing team, you’ll play a key role in shaping our billing system alongside dunning, fraud prevention, service restrictions, growth and revenue operations. If you consider billing as a product and want to help us take our billing system to the next level, we’d love to hear from you!

Requirements

• Experience with billing systems: Hands-on experience working with billing systems, possessing a deep understanding of billing concepts, workflows, and best practices.
• Self-management: Autonomy and responsibility to own and drive the billing infrastructure. Must be self-motivated, organized, and able to effectively prioritize tasks, managing their own workflow to deliver high-quality results independently.
• Full-Stack experience (ideally with Typescript): Thrives in a cross-functional environment, navigating the realms of backend, frontend, data engineering, operations, sales, and growth, ensuring seamless integration of billing as a critical, cross-cutting concern.

Responsibilities

• Contribute to the design and development of our Billing system, ensuring accessibility, transparency, speed, and predictability for an exceptional user experience.
• Collaborate with product teams to meet their billing requirements and help figure out pricing.
• Improve usage insights for both users and our success/support/product teams.
• Enhance our dunning process to decrease payment shortfall.
• Build and refine systems to detect and prevent fraud.
• Support our customers and find ways to reduce support load by optimizing usage insights or self-serve capabilities.
• Implement timely usage/budget notifications and better cost control for customers.

Application Instructions

• The entire process is fully remote and all communication will happen over email or via video chat.

Company Information

• Company: Supabase
• Company Type: Startup
• Team Background: Collectively founded more than 30 startups. Globally distributed team with more than 30 different nationalities.
• Company Values:
  • Deeply believe in the efficacy of collaborative open source.
  • Support existing communities and tools, rather than building "yet another xx".
  • "Dogfood" everything: If you use it in your project, we use it in Supabase.
• Benefits:
  • 100% remote work from anywhere in the world. No location-based adjustment to salary.
  • Autonomous work: Collaborate on projects, but set your own pace.
  • Health, Vision, and Dental benefits: Supabase covers 100% of the cost for employees and 80% for dependants.
  • Generous Tech Allowance for any office setup needs.
  • Annual Education Allowance.
  • Annually run off-sites.