Bilingual Spanish Assistant Manager, Store/Kiosk - STOCKTON, CA (PACIFIC) at AT&T

Stockton, California, United States

AT&T Logo
$53,200 – $79,800Compensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, RetailIndustries

Requirements

  • Bilingual in Spanish
  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • Ability to collaborate with key stakeholders on initiatives beyond store walls
  • Strategic perspective and ability to champion change
  • Ability to inspire team through high performance, collaboration, and teamwork
  • Ability to utilize professional expertise to solve problems and analyze issues
  • Ability to take initiative and strive to create results

Responsibilities

  • Partner with store manager to oversee all aspects of daily retail store operations
  • Assist with merchandising and product launches
  • Help meet and exceed sales objectives
  • Ensure customers receive an extraordinary experience with products and services
  • Coach a team of retail sales consultants to meet sales and service goals

Skills

Key technologies and capabilities for this role

Spanishleadershipsalescustomer servicetelecommunicationsmanagementmerchandisingwireless terminologyproblem-solvinganalytical skills

Questions & Answers

Common questions about this position

What is the salary range for the Assistant Store Manager position?

Assistant Store Managers earn between $53,200 - $79,800 in annual salary plus $18,000 in commissions yearly when sales goals are met. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Is this position remote or does it require working in a specific location?

This is an in-store/kiosk position located in Stockton, CA, requiring on-site presence in the retail store.

What skills and experience are required for this role?

Successful candidates have excellent communication and leadership skills, three or more years of sales and/or customer experience in telecommunications or a related industry, prior management experience, well-developed planning, analytical and problem-solving skills, and familiarity with wireless terminology, industry trends and AT&T mobility systems.

What benefits are offered to employees?

Benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement, paid time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays), paid parental leave, adoption reimbursement, disability benefits, life insurance, supplemental benefit programs, employee assistance programs, extensive wellness programs, and employee discounts up to 50% off on eligible AT&T services.

What makes a strong candidate for this Assistant Manager role?

Strong candidates demonstrate a strategic perspective, ability to champion change, inspire teams through high performance, collaboration and teamwork, utilize professional expertise to solve problems, and take initiative to create results, along with the listed experience in sales, management, and telecommunications.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters
1876Year Founded
$43.3MTotal Funding
IPOCompany Stage
Consumer Software, EntertainmentIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Adoption Assistance
Disability Insurance
Life Insurance
Employee Assistance Programs
Wellness Program
Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.
A recent data breach could damage AT&T's reputation and lead to customer churn.
Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.
The company is expanding its fiber network, enhancing broadband offerings in underserved areas.
AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.
The new customer service guarantee may attract customers from competitors lacking similar assurances.
Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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