Bilingual Project Manager (Spanish)

Employment Type: Full-time Location Type: Remote

Position Overview

We are seeking a Bilingual Project Manager (Spanish) to ensure the successful delivery of professional service engagements for our General Contractor customers. In this role, you will manage projects that help general contractor clients maximize the impact of Procore’s technology on their operations, ensuring compliance with government standards and regulations. You will manage internal and external resources to deliver service engagements profitably, on time, and within budget. This position involves independent work managing multiple new accounts simultaneously, as well as collaboration with Professional Services Consultants, Delivery teams, Sales counterparts, Product, and other Customer Success team members to support client onboarding and growth with Procore.

As a successful Bilingual Project Manager (Spanish), you will possess a consultative mindset, quickly grasping both Procore’s Technology and the industries we serve. You will apply best practices and solutions tailored to each client's individual business processes and goals. Our service delivery team is dedicated to ensuring Procore's clients are well-supported, educated, and fully adopted on our platform. You will be instrumental in planning client services, developing roll-out strategies, executing these plans, and engaging appropriate resources to complete projects on time and on budget. Leveraging a consultative approach, you will deliver thought leadership in Industry, Technology, and Change Management, embodying Procore’s values of Openness, Optimism, and Ownership.

This position reports into the Manager, Project Management, Professional Services, General Contractors and is a remote opportunity. We are looking to fill this role immediately.

Responsibilities

• Work with clients to create a project strategy focused on business-based outcome delivery, including leading discovery and design workshops, developing Gantt project plans, managing and forecasting resources, tracking and managing risk, building change management strategies, and fostering relationships with global clients.
• Collaborate with key contacts, technical leadership, and the Customer Success department to execute custom statements of work and onboarding strategies for clients.
• Help create efficiencies by developing and implementing repeatable processes and templates to ensure standardization where possible.
• Create and manage custom project timelines/project plans to ensure on-time delivery of services and deliverables.
• Remain current on customer needs, industry trends, market activities, and competitors to build trust and create meaningful relationships with Champions and key points of contact within each account.
• Provide the highest level of service and support to Procore’s clients through diligent and proactive communication.
• Communicate with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face-to-face meetings to enhance personal and team best practices and skills.
• Collaborate with all levels of the Procore organization to connect clients with Product Managers and Customer Success Managers to further client success and Procore’s evolution as a market leader.
• Develop and maintain a working knowledge of Procore’s product offerings, business model, services, emerging technologies, and implementation best practices.
• Travel up to 25%.

Requirements

• Bilingual in English and Spanish (Verbal and Written)
• 2+ years of experience managing projects, developing custom project plans, forecasting resources, tracking and managing risk, and building change management strategies.
• 2+ years of experience working in construction operations or providing technical support for operations.
• A history of servicing large, complex organizations with complex web and mobile applications.

Company Description

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