Bilingual Occupancy Specialist I (Historic Prospect Heights) at WinnCompanies

Pawtucket, Rhode Island, United States

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$36,670 – $44,470Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Affordable Housing, Property ManagementIndustries

Requirements

High school diploma or GED equivalent
Minimum of 1-3 years of experience in affordable housing and customer service
Bilingual in English and Spanish
LIHTC and HOME experience
Eager to learn the business and tasks at hand
Proficiency in Microsoft Office applications
Solid organizational and administrative skills
Excellent customer service skills
Outstanding verbal and written communication skills
Superb attention to detail
Ability to consistently meet required deadlines and follow schedules

Responsibilities

Process initial, interim and annual recertifications, including notifying residents, conducting interviews, reviewing checklists, sending verification forms to agencies, completing worksheets for vouchers (e.g., Form 50059) and Tax Credit reports (TIC), and obtaining resident signatures
Assist Property Management staff with preparing for property reviews by owners, regulatory agencies, auditors, etc
Ensure all information is accurate and entered in the Property Management Software; comply with company policies regarding Tax Credit and Resident files
Assist with all facets of the move-in process; ensure files comply with regulations of funding/regulatory agencies (e.g., HOME, HIF)
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the due date
Ensure proper treatment of residents’ personal and private information in accordance with local, state, and/or federal law
Follow the recertification reporting calendar; run and deliver all recertification reports and letters to tenants timely
Maintain and manage prospect information in a waitlist in compliance with regulations, including completing guest cards, purging the waitlist, contacting top prospects, and engaging in marketing activities
Show vacant apartments, conduct property tours, solidify prospect interest, and pre-qualify applicants by explaining income qualifications and required documentation
Assist with PBA, Project Based Section 8, or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts)
Perform special assignments as needed

Skills

Key technologies and capabilities for this role

Tenant RecertificationHUD ComplianceLIHTCProperty Management SoftwareForm 50059Tenant Income CertificationCustomer ServiceBilingual

Questions & Answers

Common questions about this position

What is the pay range for the Bilingual Occupancy Specialist I position?

The pay range is $17.63 to $21.38 per hour, depending on experience.

Is this position remote or onsite, and what is the work schedule?

The position is onsite at Historic Prospect Heights in Pawtucket, RI, with a regular schedule Monday through Friday from 8:30AM to 5:00PM, and some weekends as needed.

What are the main responsibilities or skills needed for this role?

Key responsibilities include processing initial, interim, and annual tenant recertifications, conducting interviews, sending verification forms to agencies, completing worksheets for HUD and Tax Credit reports, and assisting with move-ins and property reviews while ensuring compliance with regulations.

What is the work environment like at Historic Prospect Heights?

This is a full-time role at a 312-unit affordable housing community in Pawtucket, RI, where you will assist the Property Manager and staff with recertifications, move-ins, and compliance, providing outstanding service to residents.

What makes a strong candidate for this Occupancy Specialist role?

Strong candidates have experience relevant to the pay range determination and can handle detailed recertification processes, compliance with HUD and Tax Credit regulations, resident interactions, and waitlist management; bilingual skills are likely advantageous given the job title.

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees