Bilingual Licensed Customer Service Agent
Kin Insurance$48,000 - $50,000/year
- Full Time
- Entry Level & New Grad
$80,000 – $90,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries
Position Overview
- Location Type: Remote
- Employment Type: Full-time
- Salary: $80,000 - $90,000 (including OTE)
PolicyMe is a modernizing insurance startup seeking a motivated Licensed Life Insurance Advisor to join our team. This role involves educating customers on their insurance needs, handling complex cases, and guiding them through various products via phone, SMS, and email. It's a unique opportunity to be part of a dynamic startup with growth potential and influence on product development and operational improvements.
Requirements
- Licensing: Licensed Life and Accident & Sickness insurance agent with a valid LLQP license.
- Bilingualism: Bilingualism in French and English is highly preferred.
- Experience: 1 to 4 years of experience in the insurance or related industry.
- Sales Mindset: Proven track record of top performance and exceeding sales targets.
- Communication Skills: Ability to dissect and communicate complex concepts clearly to customers.
- Teamwork: Desire to work collaboratively and provide actionable feedback.
- Empathy: Strong empathy, particularly when discussing health conditions or financial situations.
- Self-Starter: Ability to take ambiguity from customers.
Responsibilities
- Serve as the first point of contact for prospective customers via phone.
- Address customer questions regarding insurance needs, products (Life, Health and Dental, CI), and the insurance process.
- Practice consultative sales techniques to ensure customers receive appropriate products.
- Work closely with sales teammates and team leads to solve complex client problems.
- Manage a pipeline of inbound applicants in Hubspot.
- Become a life, critical illness and health & dental insurance product guru through training.
- Provide consistent 1:1 coaching, ongoing learning, and mentorship opportunities.
Application Instructions
- Please refer to PolicyMe's website or contact the company directly for application instructions.
Company Information
- Company: PolicyMe
- Type: Remote-first, Toronto-based startup
- Industry: Insurance
- Mission: Modernizing the insurance landscape.
Skills
Insurance Licensing
Bilingual (French and English)
Sales
Customer Communication
Consultative Selling
CRM (Hubspot)
Product Knowledge (Life, Critical Illness, Health & Dental)
Empathy
Teamwork
Self-Starter
PolicyMe
Online platform for affordable life insurance
About PolicyMe
PolicyMe simplifies life insurance for Canadians by offering affordable coverage options, including critical illness insurance, through an easy-to-use online platform. Customers can access straightforward advice and apply for policies digitally, which helps reduce costs and allows the company to offer lower premiums. Unlike traditional insurance providers, PolicyMe operates with a digital-first approach, minimizing overhead expenses and passing the savings on to clients. The company is backed by reputable partners, enhancing its credibility and financial stability. PolicyMe aims to ensure transparency and customer satisfaction, handling claims with care and using customer feedback to improve services. Additionally, the company fosters a positive work environment through team-building events, even while operating remotely.
Toronto, CanadaHeadquarters
2018Year Founded
$20.5MTotal Funding
SERIES_ACompany Stage
Fintech, Financial ServicesIndustries
51-200Employees