Bilingual Healthcare Virtual Assistant (English/Spanish)

Dominican Republic

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Candidates must be fluent in both Spanish and English, with proven experience using eClinicalWorks or similar EMR systems. Prior experience in a U.S. healthcare setting is preferred, along with strong organizational, multitasking, communication, and customer service skills. HIPAA compliance and training in patient privacy protocols are essential.

Responsibilities

The Bilingual Healthcare Virtual Assistant will schedule and manage patient appointments using eClinicalWorks, handle patient calls and messages in both Spanish and English, and maintain patient records with precision and confidentiality. Responsibilities also include assisting with medical billing, insurance verification, prior authorizations, processing referrals, coordinating follow-ups, and providing empathetic patient support.

Skills

eClinicalWorks

EMR systems

Spanish

English

Patient Records

Medical Billing

Insurance Verification

Prior Authorizations

Referrals

HIPAA

Google Workspace

VOIP

Customer Service

Organizational Skills

Multitasking

Remote

Global employment platform for payroll management

About Remote

Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$482.5MTotal Funding

SERIES_CCompany Stage

Consulting, CybersecurityIndustries

5,001-10,000Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Flexible Work Hours

Paid Parental Leave

Mental Health Support

Stock Options

Professional Development Budget

Home Office Stipend

Company Social Events

Risks

AI-powered HR platforms like Borderless AI could threaten Remote's market share.

Competitors like Deel show rapid growth, indicating a highly competitive market.

Stablecoin payments trend could pose a risk if Remote doesn't adapt quickly.

Differentiation

Remote offers a unified platform for managing global payroll and compliance.

Remote's ISO27001 and SOC 2 certifications ensure high standards of data security.

Remote Global Benefits simplifies multi-country health insurance management with Kota's integration.

Upsides

Remote's stablecoin payments feature addresses demand for flexible international contractor payments.

Remote's entry into Japan expands its reach in high-demand international employment markets.

The global payroll solutions market is projected to reach $10.5 billion by 2030.

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