Bilingual Analyst Case Management – Field – Must reside in or near zip code 33157, 33177, or 33193 at CVS Health

Miami, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bi-lingual in English and Spanish
Must reside in zip code 33157, 33177, or 33193 or surrounding areas
Willing and able to travel 50-75% of time for face-to-face visits with members in Miami Dade county and surrounding areas in FL
1+ year of experience in behavioral health or a long-term care setting
Bachelor's degree required, in social work or related field

Responsibilities

Telephonically and/or face-to-face assess, plan, implement, and coordinate all case management activities with members to evaluate medical needs and facilitate overall wellness
Effectively manage a caseload that includes supportive and medically complex members
Develop a proactive course of action to address issues presented to enhance short- and long-term outcomes and opportunities to enhance a member's overall wellness through integration
Determine appropriate services and supports due to member's health needs, including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Skills

Key technologies and capabilities for this role

Case ManagementBilingualTelephonic AssessmentFace-to-Face VisitsCare CoordinationPrior AuthorizationsCondition Management

Questions & Answers

Common questions about this position

What is the pay range for this Bilingual Analyst Case Management role?

The typical pay range for this role is $21.10 - $36.78 per hour.

Is this position remote or does it require travel?

This is a field-based role requiring candidates to reside in or near zip codes 33157, 33177, or 33193, with 50-75% travel for face-to-face visits with members in Miami Dade county and surrounding areas.

What are the required qualifications for this position?

Required qualifications include being bilingual in English and Spanish, residing in zip code 33157, 33177, or 33193 or surrounding areas, willingness to travel 50-75% of the time in Miami Dade county, 1+ year of experience in behavioral health or long-term care, and a Bachelor's degree in social work or related field.

What benefits are offered for this role?

The position offers a competitive salary and full benefits, along with a Monday-Friday schedule, paid holidays, and flexibility.

What makes a strong candidate for this Case Management Coordinator role?

Strong candidates are self-motivated, energetic, detail-oriented, highly organized, and tech-savvy, with preferred experience in managed care, case management, discharge planning, multitasking in fast-paced environments, effective communication, and proficiency in Microsoft Word, Excel, and Outlook.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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