Bilingual Analyst, Case Management - Field – Must live in or near zip code 33624 or 33625 at CVS Health

Tampa, Florida, United States

CVS Health Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Must reside in zip code 33624 or 33625 (or within 2-3 miles)
  • Bi-lingual (English and Spanish)
  • Willing and able to travel 50-75% of time for face-to-face visits with members in Hillsborough County and surrounding areas in FL
  • 1+ years of experience in behavioral health or a long-term care setting
  • Computer proficiency in Microsoft Word, Excel, and Outlook
  • Bachelor's Degree required, in Social Work or related field (social services field - psychology, health administration)

Responsibilities

  • Telephonically and/or face-to-face assess, plan, implement, and coordinate all case management activities with members to evaluate medical needs and facilitate overall wellness
  • Effectively manage a caseload that includes supportive and medically complex members
  • Develop a proactive course of action to address issues presented to enhance short- and long-term outcomes and opportunities to enhance a member's overall wellness through integration
  • Determine appropriate services and supports due to member's health needs, including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Skills

Key technologies and capabilities for this role

Case ManagementCare CoordinationAssessmentPlanningPrior AuthorizationsTelephonic AssessmentFace-to-Face VisitsHealth Needs EvaluationCaseload Management

Questions & Answers

Common questions about this position

What is the pay range for this Bilingual Analyst position?

The typical pay range for this role is $21.10 - $36.78.

Is this a remote position, or what are the location and travel requirements?

Candidates must reside within 2-3 miles of zip codes 33624 or 33625 in Tampa, FL, and the role requires 50-75% travel for face-to-face visits with members in Hillsborough County or surrounding counties. The schedule is Monday-Friday, 8:00am-5:00pm.

What are the required qualifications and skills for this role?

Required qualifications include residing in zip code 33624 or 33625 (or within 2-3 miles), being bilingual in English and Spanish, willingness to travel 50-75%, 1+ years of experience in behavioral health or long-term care, computer proficiency in Microsoft Word, Excel, and Outlook, and a Bachelor's Degree in Social Work or related field.

What does the work schedule and flexibility look like?

The position is full-time with anticipated 40 weekly hours, Monday-Friday 8:00am-5:00pm, and promotes autonomy with paid holidays and flexibility in coordinating member care.

What makes a strong candidate for this Case Management role?

Strong candidates will have the required residency, bilingual skills, travel willingness, experience in behavioral health or long-term care, and a relevant Bachelor's degree, plus preferred qualifications like multitasking ability, effective communication, managed care experience, and case management experience.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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