Banking Services Operations Associate IV - Commercial Lending - Dealer Services (Hybrid) at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associate’s degree and a minimum of 1 years’ related work experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related experience
Education and Experience Preferred: Bachelor’s degree
Minimum of 3 years’ accounting mainframe systems experience (preferred)
Flexible to handle changing responsibilities based on daily volume and department needs

Responsibilities

Complete high complexity data entry updates, analysis and interpretation of payment and payoff processing
Complete advanced document review and/or preparation with interpretation
Respond to or initiate complex requests
Complete high complexity standard and non-standardized level research over range of disciplines with interaction with internal business partners for problem resolution
Complete high complexity level analysis and reconciliation
Complete highly complex, non-standardized exception processing
Complete high level complexity document to system quality control on activities completed
Assist with cross-training less experienced personnel by providing coaching
Submit refunds through paper or electronic general ledger entries for multiple departments in Commercial Loan Operations
Cross train in disciplines/functions of Commercial Loan Operations and serve as back-up for multiple functions within the area
Prepare procedural updates for multiple disciplines/departments of Commercial Loan Operations as requested
Assist with management requests to support department audits
Serve as back-up to Group Leader as required by absence and under direction of management
Participate in projects as assigned
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Promote an environment that supports belonging and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Key technologies and capabilities for this role

Commercial LendingPayments ProcessingPayoff ProcessingData EntryDocument ReviewReconciliationException ProcessingQuality ControlGeneral LedgerAudit SupportRisk ManagementCompliance

Questions & Answers

Common questions about this position

What is the pay range for the Banking Services Operations Associate IV position?

The pay range for this position is $20.55 - $34.25 Hourly (USD), with the final compensation based on the candidate’s knowledge, skills, and experience.

Is this position remote or hybrid, and where is it located?

The position is hybrid and located in Buffalo, New York, United States of America.

What education and experience are required for this role?

An Associate’s degree and a minimum of 1 years’ related work experience are required, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 years’ related experience. A Bachelor’s degree and minimum of 3 years’ accounting mainframe systems experience are preferred.

What is the company culture like at M&T Bank?

The company promotes an environment that supports belonging and reflects the M&T Bank brand, while adhering to risk and regulatory standards.

What makes a strong candidate for this position?

Strong candidates will have flexibility to handle changing responsibilities based on daily volume and department needs, along with the ability to become a subject matter expert through cross-training and project participation.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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