Valid ServSafe Food Safety Certification (must be maintained in good standing)
Full proficiency in executing operational functions of the bakery department, including preparing, baking, and merchandising items to company standards
Ability to demonstrate inclusive behavior, make ethical choices, and approach work with a positive, solution-oriented mindset
Knowledge of GOLD Member Standards and key service behaviors (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank)
Responsibilities
Oversee bakery production and operational standards within the bakery department
Ensure adherence to company policies and procedures
Maintain product quality and freshness
Optimize inventory management, including monitoring levels and executing timely replenishment to maintain in-stock conditions
Lead bakery department operations, ensuring efficient production and high-quality prepared foods
Demonstrate full proficiency in preparing, baking, and merchandising bakery items to company standards
Ensure accurate item labeling for all products
Foster open communication, trust, and a positive work environment; acknowledge team contributions
Engage with members friendly and helpfully, address questions/concerns promptly, and escalate unresolved issues
Maintain club standards, deliver GOLD Standards consistently, and contribute to club goals and financial performance through accurate, efficient task execution and cost discipline