Ability to proof and bake unfinished bakery goods following product handling information using ovens and/or other equipment
Knowledge of safe handling and storage instructions for bakery goods
Ability to maintain cleaning and safety standards within the bakery department
Capacity to carry out job functions as assigned and support club policies, procedures, and compliance
Commitment to honesty, integrity, leading with the member in mind, and escalating concerns as appropriate
Ability to ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively as a team, and move with speed and agility
Maintenance of a friendly and positive attitude
Understanding of how to access and read production and/or financial performance reporting for the department
Responsibilities
Answer questions and recommend bakery items to members
Answer member calls and take special orders
Proof and bake all unfinished bakery goods using bakery production charts as a guide for production and display needs
Unpack bakery goods from the freezer and display proper amounts based on bakery production chart recommendations
Gather products to be prepared for the next business day
Package freshly baked goods, including cookies, Danish pastries, muffins, rolls, breads, pies, cakes, and other items as needed
Deliver service excellence, resolve and deescalate member concerns, and ensure a safe and positive environment
Commit to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards, including maintaining grand opening look, stocking items, executing promotional plans, visible accurate signage, and keeping areas clean and organized