Auxiliar de Aeropuerto at Alma

Arrecife, Canary Islands, Spain

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€16,800 – €16,800Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Transportation, AviationIndustries

Requirements

Residencia próxima al centro de trabajo (Aeropuerto de Lanzarote)
Buen manejo de nuevas tecnologías
Se valorará experiencia previa en empleos relacionados con la atención al cliente
Se valorará un buen nivel de inglés

Responsibilities

Proporcionar información y atención a clientes desde el parking del aeropuerto
Realizar labores de chequeo
Gestionar consultas
Gestionar reclamaciones

Skills

Key technologies and capabilities for this role

Customer ServiceClient AttentionCheck-inQuery ManagementComplaints HandlingAirport Operations

Questions & Answers

Common questions about this position

What is the salary for the Airport Assistant position?

The salary is 1.400€ brutos/mes with extra pays prorated.

Where is the work location and what is the schedule like?

The work center is at Lanzarote Airport (Arrecife) with full-time rotating shifts: morning (approx. 8:00 to 16:00h) and afternoon (approx. 16:00 to 00:00h), off 2 rotating days per week.

What skills or qualifications are required or valued for this role?

Residency near the work center is required, good handling of new technologies, prior customer service experience is valued, and good level of English is valued.

What benefits does the company offer?

Benefits include continuous training, professional development with advanced technologies, career plan for growth, Alsalud program for healthy habits, Alsa Plus employee card for travel discounts, volunteering opportunities, and awards for embodying company values.

What makes a strong candidate for this Airport Assistant role?

Strong candidates live near Lanzarote Airport, handle new technologies well, have customer service experience, and speak English at a good level, aligning with the company's focus on diversity, inclusion, and talent.

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters

2018Year Founded

$214.5MTotal Funding

SERIES_DCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Home Office Stipend

Parental Leave

Paid Holidays

Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.

Rapid expansion to 8,000 providers may challenge service quality and support.

Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.

The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.

Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.

The decreasing stigma around mental health is increasing demand for Alma's services.

Alma's integration of AI can enhance client-matching algorithms and service delivery.

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