Automation Video Analyst

Position Overview

• Location Type: Remote, field-based
• Job Type: Full time
• Salary: Not specified

Symbotic is seeking an Automation Video Analyst to join their Customer Success team. This role focuses on identifying and analyzing the largest losses within Symbotic's AI-powered robotic technology platform, which is revolutionizing supply chain automation. The analyst will be responsible for reviewing video feeds to pinpoint system losses, determine their root causes, and propose mitigation strategies to improve overall system performance.

Requirements

• Bachelor’s Degree or equivalent work experience.
• Minimum of 1 year work experience involving analysis, engineering, or technical system testing desired.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Basic knowledge of Microsoft Excel, SQL, Windows, Linux, PowerShell, or Python is a plus.
• Robotic automation experience desired.
• Self-starter individuals ready to take on increased amounts of responsibility in an extremely fast-paced role.
• A willingness to learn a deeper level of knowledge of all aspects of a complex system.
• Excellent team player, able to work professionally with members of various engineering teams.
• Ability to work in a rapidly changing startup environment.
• Valid driver’s license.

Responsibilities

• Investigate and analyze video data to identify the largest losses in the automation system.
• Determine the root causes of identified losses and understand how they occurred.
• Leverage expertise in connecting to the camera system, retrieving relevant footage, and analyzing video data.
• Work closely with cross-functional teams to collaboratively address and mitigate identified losses.
• Provide insights and recommendations for system enhancements to minimize future losses.
• Maintain detailed records of loss analyses, root cause investigations, and recommended improvements.
• Lead system performance analysis in support of improving system rate and availability.
• Identify and document system defects to ensure improvement actions.
• Communicate and collaborate with technical and development teams to develop system defect solutions.
• Enter and update tickets via Jira, stakeholders via email threads, or commentary on Confluence.
• Interpret data, analyze results using statistical techniques, and provide ongoing reports.
• Drive and maintain a professional teamwork environment and be an excellent team player while working with various members of the engineering and on-site teams.

Company Information

Symbotic is a company utilizing AI-powered robotic technology to transform supply chain automation. Their intelligent software and advanced robots create high-density, end-to-end systems for increased efficiency, speed, and flexibility in warehouse automation.

Travel & Expenses

• Travel is required up to 25% of the time.
• Employee must be able to drive and/or fly to client and other customer locations.
• Employee is responsible for owning a credit card and managing expenses personally for bi-weekly reimbursement.
• Headquarters are located in Wilmington, MA.