Auto Claims Representative at Auto-Owners Insurance

Indianapolis, Indiana, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including geometry and financial areas
Valid driver’s license and a driving record consistent with the Company’s underwriting guidelines

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills, including estimating and use of computer-based programs for loss adjustment
Study and obtain adjuster’s license(s), if required

Skills

Key technologies and capabilities for this role

Claims InvestigationClaims EvaluationClaims SettlementInsurance Policy AnalysisCommunication SkillsReport WritingNegotiationEstimatingLoss Adjustment SoftwareData SecurityMathematical Analysis

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

This is a work-from-home role with initial in-person training.

What benefits are offered for this role?

Benefits include a competitive base salary, matched 401(k), and a wide range of career opportunities.

What are the key requirements for this position?

Requirements include a Bachelor’s degree or equivalent experience with property/casualty claims handling, above average communication skills, ability to resolve complex issues, and a valid driver’s license with a clean driving record.

What is the company culture like at Auto-Owners Insurance?

The company offers a friendly work environment, structured training program, employee mentoring, and an excellent compensation/benefits package.

What makes a strong candidate for this Auto Claims Representative role?

Strong candidates will have a Bachelor’s degree or equivalent claims experience, excellent communication skills, the ability to handle complex issues and math problems, and a valid driver’s license.