Auto Claims Representative at Auto-Owners Insurance

Columbia, Missouri, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data and multi-task
Ability to make decisions independently
Above-average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems (geometry, finance)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with company guidelines

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills, including estimating and using computer-based programs for loss adjustment
Study and obtain adjuster’s license(s) as required by statute
Continuously develop product knowledge through approved educational programs

Skills

Key technologies and capabilities for this role

Claims InvestigationClaims EvaluationClaims SettlementInsurance PoliciesNegotiationLoss AdjustmentReport WritingCommunication SkillsData SecurityMulti-taskingMathematical AnalysisDriver's License

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, this is a work-from-home position with a merit-based program offering flexibility defined by the leadership team.

What benefits are offered for this role?

Benefits include a competitive base salary, matched 401(k), and a full benefits package.

What key skills are required for the Auto Claims Representative role?

Required skills include above-average communication skills (written and verbal), ability to organize data and multi-task, ability to make decisions independently, ability to resolve complex issues, and ability to deal with mathematical problems.

What is the company culture like at Auto-Owners Insurance?

The company offers a friendly work environment, structured training, and employee mentoring.

What makes a strong candidate for this entry-level claims role?

Candidates should have a Bachelor’s degree or equivalent experience in property/casualty claims handling, along with strong communication skills, multitasking ability, independent decision-making, and a valid driver's license.