Auto Claims Representative at Auto-Owners Insurance

Forest, Virginia, United States

Auto-Owners Insurance Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
InsuranceIndustries

Requirements

  • Bachelor’s degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task, and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group of individuals
  • Ability to accurately deal with mathematical problems, including geometry and financial areas
  • Valid driver's license and a driving record consistent with the Company’s underwriting guidelines

Responsibilities

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge
  • Learn and comply with Company claim handling procedures
  • Develop claim negotiation and settlement skills
  • Serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills, including estimating and using computer-based programs
  • Study and obtain adjuster’s license(s) if required

Skills

Key technologies and capabilities for this role

claims investigationclaims evaluationclaims settlementinsurance policiesclaim negotiationestimatingcomputer programsdata organizationmulti-taskingcommunication skillsreport writingconfidentialitydata securitymathematical analysisdriver's license

Questions & Answers

Common questions about this position

Is this position remote, and what are the training requirements?

The position is remote with initial in-person training, offering work-from-home flexibility of up to 3 days per week afterward.

What benefits are offered for this role?

Benefits include a competitive base salary, matched 401(k), fully-developed training program, employee mentoring, and an excellent compensation/benefits package.

What are the key requirements for the Auto Claims Representative position?

Requirements include a Bachelor’s degree or equivalent experience with property/casualty claims handling, above average communication skills, ability to organize data and multitask, and a valid driver's license with a clean driving record.

What is the company culture like at Auto-Owners Insurance?

The company offers a merit-based work-from-home program, a fully-developed training program, and employee mentoring.

What makes a strong candidate for this entry-level claims trainee role?

Strong candidates will have a Bachelor’s degree or equivalent property/casualty claims experience, excellent communication skills, the ability to multitask and resolve complex issues independently, and a valid driver's license.

Auto-Owners Insurance

About Auto-Owners Insurance

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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