Auto Claims Representative at Auto-Owners Insurance

Grand Rapids, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentiality and data security
Ability to effectively deal with a diverse group of individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Responsibilities

Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements

Skills

Key technologies and capabilities for this role

Property/Casualty Claims HandlingClaims InvestigationClaims EvaluationClaims SettlementInsurance PoliciesReport WritingData OrganizationMulti-taskingCommunication SkillsData SecurityMathematical AnalysisFinancial DocumentsDriver's License

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this Auto Claims Representative role?

This information is not specified in the job description.

What are the key requirements for this position?

Requirements include a Bachelor’s degree or equivalent experience with property/casualty claims handling, above average communication skills, ability to organize data and multi-task, and a valid driver’s license with a clean driving record.

What is the company culture like at Auto-Owners Insurance?

Auto-Owners offers a friendly work environment, structured training program, employee mentoring, and an excellent compensation/benefits package.

What makes a strong candidate for this claims trainee role?

Strong candidates will have a Bachelor’s degree or equivalent claims experience, excellent communication skills, ability to handle mathematical and financial problems accurately, and a valid driver’s license.