Associate – Real-Time Trading Support at BlackRock

Mumbai, Maharashtra, India

Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Investment Management, FinTechIndustries

4+ years of experience in real-time trade support in a client- or vendor-facing role
Experience in real-time trading environments, including incident management, latency troubleshooting, and post-trade reconciliation
Strong understanding of market microstructure, order types, and execution strategies across asset classes
Hands-on experience with FIX protocol, including message parsing, session management, and troubleshooting connectivity issues
Proven ability to manage production outages, perform root cause analysis, and communicate effectively with stakeholders under pressure
Experience supporting front-office trading desks, with a deep understanding of trader workflows and urgency in issue resolution
Knowledge of regulatory reporting requirements (e.g., MiFID II, TRACE) and how they impact trading systems
Experience with real-time data feeds (e.g., Bloomberg, Refinitiv)

Build strong relationships with stakeholders and deliver exceptional support to Aladdin Trader users during production issues
Serve as a subject matter expert (SME), owning issues end-to-end—including follow-ups, recurrence prevention, and proactive monitoring of trading environments
Develop and maintain a data monitoring layer to enable data-driven client education and engagement
Collaborate with users to understand trading workflows and deliver timely, effective solutions
Diagnose and resolve complex user inquiries, identifying root causes and implementing remediation strategies
Design and implement proactive monitoring tools to enhance platform observability
Act as a liaison between Client Service, Client Engagement, Implementations, Product Marketing, Engineering, and other internal teams to drive high-impact initiatives
Analyze client inquiry trends and feedback to identify product gaps and recommend improvements
Lead strategic initiatives to enhance user experience through process optimization and technology enhancements
Continuously develop technical proficiency across trading workflows and product capabilities

Aladdin Trader

Real-Time Trading

Fixed Income

Trading Operations

Execution Management

Client Support

Stakeholder Management

Technical Troubleshooting

Platform Stability

BlackRock

New York City, New YorkHeadquarters

1988Year Founded

$78,647.7MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries