People Operations Associate
Jerry- Full Time
- Entry Level & New Grad
Candidates should have 1-2 years of experience in HR, People Ops, recruiting coordination, or administrative roles that require project and stakeholder management. They should possess a high sense of ownership and accountability, excellent written and verbal communication skills, and experience using tools like Google Suite, Slack, Jira, and (bonus!) an HRIS like UKG Pro.
The Associate, People Operations will own and execute the day-to-day onboarding process for all new hires at Ro, from pre-hire logistics to Day 1 and beyond. They will ensure all onboarding steps are completed accurately and on time, partner with IT, Facilities, the People team, and hiring managers to coordinate a seamless onboarding experience, communicate clearly and warmly with new hires, manage onboarding workflows and checklists across multiple systems, proactively surface and resolve blockers, support improvements to onboarding processes and documentation, and help update onboarding materials, checklists, templates, and internal guides.
Online platform for telemedicine services
Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.