Ro

Associate, People Operations (Temp)

New York, New York, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates should have 1-2 years of experience in HR, People Ops, recruiting coordination, or administrative roles that require project and stakeholder management. They should possess a high sense of ownership and accountability, excellent written and verbal communication skills, and experience using tools like Google Suite, Slack, Jira, and (bonus!) an HRIS like UKG Pro.

Responsibilities

The Associate, People Operations will own and execute the day-to-day onboarding process for all new hires at Ro, from pre-hire logistics to Day 1 and beyond. They will ensure all onboarding steps are completed accurately and on time, partner with IT, Facilities, the People team, and hiring managers to coordinate a seamless onboarding experience, communicate clearly and warmly with new hires, manage onboarding workflows and checklists across multiple systems, proactively surface and resolve blockers, support improvements to onboarding processes and documentation, and help update onboarding materials, checklists, templates, and internal guides.

Skills

Organizational Skills
Attention to Detail
Communication
Cross-functional Collaboration
Onboarding Process Management

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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