TrueML

Associate General Counsel, Compliance

Indiana, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Financial Services, Debt CollectionIndustries

Requirements

Candidates must possess a J.D. degree from an accredited law school and hold an active license to practice law in at least one U.S. state. A minimum of 8 years of experience in compliance, legal, or a combination thereof, preferably within debt collection, fintech, or financial services, is required. Strong knowledge of federal and state regulations such as FDCPA, TCPA, and FCRA is essential, along with demonstrated success in managing and mentoring teams, strong communication, interpersonal, and analytical skills, and the ability to balance strategic leadership with hands-on execution across multiple complex projects.

Responsibilities

The Associate General Counsel, Compliance will design and enhance scalable compliance processes leveraging technology and AI, and operationalize a "quick reaction force" to integrate acquired companies into the compliance framework. This role involves developing and leading change management processes, building and overseeing the internal audit function, serving as a people manager for compliance professionals, and acting as a liaison for the GC & CCO in cross-departmental and cross-entity initiatives. Responsibilities also include providing legal and compliance advice on operational, product, and engineering initiatives, partnering on litigation strategy and oversight, managing knowledge, policies, and procedures, leading compliance reporting, monitoring, and testing, overseeing regulatory and RMAI audits, partnering with InfoSec on certification processes, conducting legal and compliance review of contracts and content, and delivering ongoing compliance training across entities.

Skills

Legal
Compliance
AI
Technology
Data Science
Debt Collection
Change Management
Internal Audit
Regulatory Audits
Contract Review
Risk Management
Information Security
SOC
PCI
Training
Litigation Strategy

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters
2013Year Founded
$199.9MTotal Funding
VENTURE_UNKNOWNCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Unlimited Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
401(k) Retirement Plan
Family Planning Benefits
Mental Health Support
Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.
Consumer privacy regulations like GDPR could impact TrueML's operations significantly.
Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.
TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.
True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.
Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.
Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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