Associate Director, Rights Management - The Orchard at Sony Music Entertainment

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

5+ years of work experience in the music or entertainment industry, preferably with an emphasis on customer support
3+ years of experience in a supervisory capacity
Experience working in a CMS such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager
Well-organized, attentive to detail, and able to constantly meet and/or exceed performance goals while managing multiple deadlines and prioritizing appropriately
Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities
Comfort in a fast-paced, team-oriented environment; positive attitude, with the ability to motivate and excite team members
Experience managing cross-functional projects and driving them to completion
Proficiency in Google, Apple, and Microsoft applications, particularly Excel
Office-first role, in office 4 days a week

Responsibilities

Supervise the activities, performance, and productivity of direct reports in NYC, London, and Mumbai and an offshore team; ensure team members are reviewing, updating, and auditing content maintained at fingerprinting platforms and within internal proprietary tools accurately and with a high level of efficiency
Partner internally with other departments (relationship management, accounting, product development) to identify, report on, and resolve issues, while providing an extraordinary level of support for our clients
Build relationships with partners and clients, communicating clearly and frequently to ensure issues are resolved in a timely manner
Maintain strong knowledge of proprietary platform technology and the processes that pertain to them, with the ability to disseminate information to the company and team, and quickly learn new platforms and develop processes as needed
Work closely with team members and management to identify inefficiencies, communicate roadblocks, and suggest improvements for department projects and processes
Work across teams to continually identify ways to enhance client satisfaction and increase revenue

Skills

Key technologies and capabilities for this role

Rights ManagementYouTubeTikTokFacebookInstagramSoundCloudContent ClaimingMonetizationTeam SupervisionStakeholder RelationsProcess ImprovementContent Auditing

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is an office-first role requiring you to be in the office 4 days a week.

What experience is required for this position?

Candidates need 5+ years of work experience in the music or entertainment industry, preferably with an emphasis on customer support, and 3+ years in a supervisory capacity. Experience working in a CMS such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager is also required.

What does the team structure look like?

The role involves supervising direct reports in NYC, London, and Mumbai, along with an offshore team.

What is the company culture like at The Orchard?

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity, championed by an exceptional community of music lovers and experts.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Sony Music Entertainment

Global music company managing artists and royalties

About Sony Music Entertainment

Sony Music Entertainment is a major player in the music industry, offering a wide range of services to artists and music fans. The company focuses on discovering and promoting musical talent while managing music rights and royalties. It generates revenue through music sales, including physical albums, digital downloads, and streaming, as well as licensing deals for use in films and commercials. Live performances and tours also contribute to its income, along with managing artists' royalties to ensure fair compensation. A key feature is the Artist Portal, which provides artists with tools to analyze their earnings and make informed decisions about their careers. Sony Music is dedicated to nurturing new talent through internships and career opportunities, ensuring a pipeline of future industry leaders. Overall, Sony Music Entertainment stands out for its comprehensive approach to talent management, music production, and financial transparency.

New York City, New YorkHeadquarters

1929Year Founded

GROWTH_EQUITY_NON_VCCompany Stage

Consumer Software, EntertainmentIndustries

5,001-10,000Employees

Benefits

You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey

A modern office environment designed to foster productivity, creativity, and teamwork

An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching

Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans

We invest in your professional growth & development

Time off for a winter recess

Risks

AI-generated music could disrupt traditional music production and artist management.

Independent distribution platforms may reduce artists signing with major labels like Sony.

Legal battles over streaming royalties could impact Sony Music's revenue.

Differentiation

Sony Music's Artist Portal offers unique financial insights for artists' careers.

The acquisition of Cobalt Music expands Sony's influence in the Greek music market.

Sony Music's Global People Promise initiative integrates music with technology and culture.

Upsides

Collaboration with Duolingo opens new revenue streams in educational platforms.

Investment in blockchain enhances digital rights management and monetization opportunities.

Restructuring in GSA markets leads to efficient operations and innovative strategies.

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