Associate Director of Ecommerce (Mandarin speaking) at Pattern

Lehi, Utah, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

Fluency in both English and Mandarin, with strong verbal and written communication skills
Minimum of 7 years' commercial experience working within an ecommerce business (marketplace experience preferable but not required)
People management experience, comfortable leading a team
Analytical and able to make sense of data

Responsibilities

Lead all aspects of Pattern brand partner go-to-market strategies across platforms including Amazon, Walmart.com, eBay, and others
Lead strategic accounts to grow the business both locally and globally
Lead key projects across the business to step change operations and processes, driving efficiencies and best practices
Provide leadership to 4-6 Senior Ecommerce Managers and Digital Advertising Strategists
Drive revenue growth on marketplaces through a data-driven approach across a portfolio of brands via B2B and D2C marketplaces
Ensure a clear activity plan is in place to achieve and surpass budget targets, including promotional planning, seasonal phasing, NPD launches, and advertising campaigns
Define the strategy and joint business plan with each brand to create mutually beneficial sales plans that grow market share
Proactively manage internal and external stakeholders to ensure efficient operations across the end-to-end value chain, leading by example by getting into the details and seeking opportunities to drive sales and remove defects
Ensure brands are represented brilliantly across marketplaces through best-in-class product content, including images, enhanced content, keywords, local language translation, and advertising campaigns
Conduct regular analysis of brand performance using multiple data sources and tools to continuously optimize performance across all touch points
Manage inventory through accurate forecasting across key stakeholders, targeting a 95% in-stock rate
Work with the internal digital marketing team to build and manage advertising budgets to strategically grow brands across marketplace platforms

Skills

Key technologies and capabilities for this role

EcommerceAmazonWalmart.comeBayGo-to-Market StrategyPartner ManagementBusiness PlanningTeam LeadershipOperational EfficiencyMandarin

Questions & Answers

Common questions about this position

What is the work arrangement and location for this role?

This is a full-time role that works a hybrid schedule with 60% in office each week, based in Lehi, Utah.

What is the compensation structure for this position?

This is a full-time salaried position, but no specific salary range is provided.

What are the key responsibilities and skills needed for this role?

The role involves leading strategic accounts, managing a team of 4-6 Senior Ecommerce Managers and Digital Advertising Strategists, driving revenue growth through data-driven approaches, developing business plans, and nurturing partner relationships across ecommerce platforms.

What is the company culture like at Pattern?

Pattern emphasizes employee experience at the center of its business model, has been recognized as one of Newsweek’s Global Most Loved Workplaces, and values hustle, data obsession, partner success, and pushing boundaries in ecommerce.

What makes a strong candidate for the Associate Director of Ecommerce role?

Ideal candidates excel at nurturing partner relationships, developing and executing business plans, leading ecommerce teams, increasing operational efficiencies, and driving data-driven revenue growth across platforms like Amazon and Walmart.com.

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.

The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.

The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.

The company uses machine learning to provide customized insights for product optimization.

Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.

The launch of the Shelf inventory solution expands Pattern's service offerings.

Pattern's AI models enhance seller performance across multiple retail marketplaces.

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