Associate Director, HR Experience | EMEA

Job Description

Employment Type: Full-Time Location Type: Remote Salary: [Not Specified]

Company Overview: Deel

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story?

As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

About the Role: Associate Director, HR Operations

Deel is looking for a strategic and experienced leader to launch and oversee a newly established HR Operations function. As Associate Director, you will play a foundational role in building and scaling this service, setting regional goals and operational frameworks that align with Deel’s global standards and growth strategy.

You are a strong fit if you’ve successfully built or scaled HR operations in a fast-paced, high-growth environment, have experience managing senior-level team members, and bring a strategic mindset to problem-solving and team development. This is an exciting opportunity to shape a new function from the ground up and contribute directly to Deel’s global expansion.

Role Responsibilities:

• Capacity planning and workforce management & AOP.
• Setting up regional goals and OKRs and ensuring the achievement of company and team goals.
• Providing accurate reporting to the Global Lead for workforce management and capacity planning.
• Managing the final stages of hiring and negotiating job offers.
• Managing regional compensation and overseeing successful training completion for new team members.
• Addressing employee complaints and ensuring the quality of communication and solutions for their team members.
• Maintaining global culture and environment within the team.
• Overseeing day-to-day operations, job performance for the team and conducting individual performance reviews and reports on metrics.

Qualifications:

• 14+ years of experience in global HR, Total Rewards, or Benefits operations management in a leadership or regional management capacity.
• Demonstrated experience designing, implementing, and scaling HR operations across multiple countries or regions.
• Strong knowledge of global HR practices, statutory requirements, and compliance frameworks.
• Strong analytical and data interpretation skills.