Associate Director - Central Clinical Services

The Associate Director will be responsible for ensuring vendors deliver education, lead studies, and partner screening and consenting. They will supervise vendors in initiating and handling assessment scheduling, logistics, technology, and communication for various study-related entities. Responsibilities include ensuring vendors maintain study documentation and data entry, contributing to process optimization, and making decisions that impact operations in the best interest of participants and stakeholders. This role involves supervising vendor day-to-day operations, providing mentorship and training, and offering expertise in budget processes for cost savings and efficiency gains. The Associate Director will actively run trial, country, and site-level tasks, coordinate financial responsibilities including purchase orders and invoice management, and develop methods to measure satisfaction. They will monitor site contacts and KPIs to ensure compliance with Lilly Standards and regulatory requirements, generate and revise site documents, and influence vendors to develop strong partnerships with investigators and site staff. Additionally, the role involves leading internal relationships across various internal departments and serving as a resource for local regulations, quality systems, and GCP.