Client Success Manager
FiscalNote- Full Time
- Junior (1 to 2 years)
Employment Type:
Location Type: Fully Remote
Salary:
Modern Health is seeking an Associate Data Analyst to join its Analytics team. This role will report to the Senior Manager of Analytics and will collaborate cross-functionally with Go-To-Market teams, serving as a dedicated data partner.
The Associate Data Analyst will work closely with Client Success and Partnerships to understand the specific requirements of each client and consultant. Responsibilities include providing custom reports in desired formats, creating custom data analyses, and developing visualizations using Snowflake and Looker. The role also involves identifying trends in client and consultant requests and proactively proposing these for inclusion in the company's pre-built reporting platform.
Modern Health is a mental health benefits platform for employers. It is the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs, all within a single platform. Modern Health aims to guide individuals to the right care at the right time, whether for proactive stress management or treatment of depression. The company empowers organizations to help their employees thrive and believes in meeting individuals wherever they are in their mental health journey.
Funding & Recognition: Modern Health is backed by prominent investors including Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures. It has raised over $170 million in less than two years, achieving Unicorn status and becoming the fastest entirely female-founded company in the U.S. to do so.
Culture: Modern Health fosters an "It Takes a Village" culture characterized by high empathy and high accountability, with a strong drive to win. Key cultural tenets include:
Workforce & Operations: Modern Health operates as a fully remote workforce and is a hyper-growth company recognized for its excellence, receiving awards such as World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and the 2023 Well-Being Trailblazer Award. To maintain its culture and team connection, the company requires overlapping hours for all employees. Team members outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time daily.
Modern Health is actively seeking driven, creative, and passionate individuals. The company emphasizes an inclusive and diverse culture as a key component of workplace mental well-being, starting with its own team composition.
If you are excited about this role, we would love to hear from you!
Personalized mental health care solutions for enterprises
Modern Health provides personalized mental health care solutions for businesses around the world. Their platform connects employees and their families with certified coaches and licensed therapists who offer evidence-based care in over 50 languages. The service focuses on preventative care, aiming to address mental health issues before they escalate. Unlike many competitors, Modern Health emphasizes a culturally sensitive and tailored approach to mental health, ensuring that care meets the unique needs of each individual. The company partners with large corporations to include their services in employee benefits packages, which helps improve employee resilience and productivity. The goal of Modern Health is to enhance mental well-being in the workplace by making mental health care accessible and actionable.