BHI and Clinical Support Specialist
MediTelecareFull Time
Mid-level (3 to 4 years)
Candidates should possess a Bachelor’s degree in a relevant scientific or clinical field, such as Biology, Chemistry, or a related discipline, and demonstrate a minimum of three years of experience in a clinical or technical support role, preferably within the medical device industry. Strong knowledge of surgical procedures and robotic systems is essential, along with excellent communication and interpersonal skills.
The Associate Clinical Representative will provide technical and clinical support for the AQUABEAM Robotic System by delivering surgeon and staff training, in-service support, and clinical assistance to existing and potential customers. They will also be responsible for field service support, including system installations and repairs, and making software upgrades, while working closely with various Procept teams to address system modifications and field-based requirements. Furthermore, the role involves creating competency and comfort with PROCEPT BIOROBOTICS technologies among physicians and support staff, troubleshooting product issues, and supporting the team to ensure presentations align with company goals and regulatory standards.
Develops robotic solutions for BPH treatment
PROCEPT BioRobotics develops robotic solutions specifically for treating benign prostatic hyperplasia (BPH), a condition that affects many older men by causing prostate enlargement and urinary issues. Their main product, the AquaBeam Robotic System, utilizes Aquablation therapy, which combines real-time imaging, robotics, and waterjet technology to precisely remove prostate tissue in a minimally invasive manner. This system is designed for urologists and healthcare facilities, focusing on enhancing patient outcomes and making surgical procedures more efficient. Unlike competitors, PROCEPT BioRobotics emphasizes predictable results and reduced complications, which has led to their technology being recognized in clinical guidelines. The company's goal is to improve the quality of life for patients suffering from BPH through advanced surgical solutions.